Business Systems Analyst

Top Skills' Details

1. Exposure to FAST Policy Admin system - AEL is undergoing a FAST implementation and this person needs to have previous exposure to this Policy Admin system.

2. DTCC experience - DTCC is the native backend system that partners with FAST so experience with this configuration is important

3. Stakeholder MGMT - this person is going to be partnering very closely with business stakeholders.

Description:

The FAST IT System Analyst position has the responsibility and oversight for all aspects of FAST Distribution Management implementation within American Equity and the integrations between FAST DM and other systems such as Agency Portal, ODS, and Reporting. This role is a key member of the technology team that enables FAST DM to maximize individual, team, and organizational productivity by addressing business requirements and providing direction and advice on how to further utilize its capabilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supports implementation and configuration of FAST Distribution Management in American Equity, in conjunction with FAST Professional Services. Through education and shadowing, become an SME on configuration of American Equity’s requirements in the FAST DM platform.
• Coordinates with other teams and supervises implementation of other technical deliverables required for full-fledged FAST DM deployment, including data integrations with both external vendors and internal systems, single sign-on, and API and event queue integrations.
• Analyzes business requirements, provides time estimates, documents design, performs system configuration and/or development, and support production deployment.
• Collaborates with the API and Data Engineering teams to ensure rich data integration functionality, both inbound and outbound from the FAST DM platform.
• Maintains and enhances FAST DM on a continuous basis after the initial deployment, including the FAST DM platform itself and related integrations. Troubleshoots, maintains, upgrades, and identifies problem areas and solve issues in a proactive manner.
• Coordinates with FAST, internal technical teams, and other staff as necessary to resolve project issues or production incidents.
• Perform other duties as assigned by leadership.

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree (in CS, MIS, information technology, or related field of study; plus five (5) years of progressively responsible related technical experience; or equivalent combination of education and/or experience.
• Experience in prior implementations of Insurance Agency / Agency management systems, Licensing and Appointment systems, and/or insurance commission systems.
• Experience with data integrations, especially with external vendors such as DTCC, LIMRA, and others agent and licensing data providers.
• Experience with FAST Distribution Management is preferred.
• Prior experience in an Agile environment preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Broad knowledge of information technology functions and disciplines, including but not limited to, architecture, data management, operations, security and business analysis.
• Familiarity with SDLC and systems development and deployment processes.
• Strong command of Excel, including ability to setup and support complicated multi-step formulas.
• Strong customer service orientation.
• Strong stakeholder management skills.
• Effective verbal and written communication skills.
• Ability to work cooperatively and successfully with employees, customers, and other outside third parties.
• Strong problem solving, risk assessment, and risk management skills.
• Ability to effectively present information and respond to questions.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to successfully handle pressure and meet deadlines in a fast-paced work environment.

Additional Skills & Qualifications:

Exposure to FAST Distribution Management

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Salary : $80,000 - $100,000