What are the responsibilities and job description for the Call center agent position at TEKsystems?
REMOTE-Call Center Agent
Remote l Open-ended Contract
This role offers business professionals the ability to work with a reputable proxy-solicitation and investor response firm.
Further explore this exciting opportunity below
Benefits of the Role :
- Market Exposure Chance to speak to high-end clients and shareholders regarding upcoming campaigns that include mutual funds, equity firms, investment firms and more
- Opportunity Foot in the door with reputable firm in the investor relations space; strengthen business and finance acumen
- Incentives pay increases awarded to those exceeding expectations
- Overtime available They are busy this time around, and looking for those willing to do Overtime. That means time and a half!
- Work Space Recently renovated office in the heart of Manhattan! Walks away from restaurants, stores and more
Core Experience :
- Strong Communication Skills - the candidate will be making outbound calls to shareholders using a shareholder call list
- Flexible work schedule - Saturday Flexibility. See below for more details
- Ability to multi-task / Self-manage
- Bachelor's or Associates Degree - Concentrations in Business, Finance, Economics, Accounting
Equipment Needed :
- Must have smart phone for authentication and VPN access
- iPhone - IOS Version 14
- Android - OS Version 10
- Must have reliable internet connection (Min 50 Download / 11 Upload Speeds)
A Day in the Role :
- Provide customer service to registered shareholders through inbound and outbound call lists.
- Educate shareholders on various corporate actions, board and shareholder proposals voting options.
- Track and monitor outstanding issues and provide clients with timely updates.
- Log information into Access Database
- Assist in the development of campaign themes to ensure the proper narrative is being communicated.
- Fast paced call center environment where you are expected to make 20-25 calls / hr
Work Environment :
- Candidates can expect a 40 hr work week during busy season
- Saturday overtime shifts are highly encouraged during busy season 9AM-4 : 00PM (Saturdays are remote) Mon-Friday 40 / hours PLUS OVT 10 : 00AM-6PM
- Team oriented and work closely with other client services reps
For questions, please feel free to contact us :
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-05-02
