What are the responsibilities and job description for the Csr position at TEKsystems?
TEKsystems is searching for REMOTE Customer Service Representatives to start with a reputable Health Insurance Institution!
Job Description :
- Responsible for delivering the highest level of customer service
- Taking inbound calls from customers and members
- Verify eligibility for insurance coverages and review healthcare options
- Administrative duties as assigned
Skills and Qualifications :
- Problem solver : ability to find creative solutions to any and all inquiries and concerns in a timely manner
- Quick learner : ability become an expert regarding knowledge on company products, services, and offerings
- Adaptable : ability to be flexible through operational changes / program updates
- Good communicator : ability to provide well-rounded responses to questions, ability to elaborate on their understanding of policies and procedures, and ability to display professionalism and respect while doing so
- Must be able to provide reliable high speed internet (35mbps download speed or better)
Schedule : Must be available to work Monday - Saturday between 7 : 45am - 8 : 15pm EST
PLEASE NOTE : Candidates MUST be able to provide their own equipment (computer or laptop with camera) for first 3 weeks of training!
If Interested, please apply with your most updated resume!
About TEKsystems :
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Last updated : 2024-07-30
