What are the responsibilities and job description for the Desktop Support position at TEKsystems?
*Description:*
30%: Remote troubleshooting end users O365 application issues
30%: Imaging laptops and machines via Intune
30%: Asset Tagging via their ticketing system for hardware shipping and receiving
10%: Assisting with MDM Support
This person will pay a pivotal role in this team to keep up with the 12 tickets a day that come through. This is a team of 4 people that supports all the end users in the organization. While this will be a level 1 position, this grow into a full time role with room to grow your career.
*Skills:*
Desktop, Windows 10, Support, Troubleshooting, Imaging, Office 365, intune, Technical support, Windows, Customer service, Help desk support, Help desk, O365, Ticketing system
*Top Skills Details:*
Desktop,Windows 10,Support,Troubleshooting,Imaging,Office 365,intune,Technical support
*Additional Skills & Qualifications:*
1. Mobile Device Management
2. Fresh Service Ticketing System
*Experience Level:*
Intermediate Level
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
30%: Remote troubleshooting end users O365 application issues
30%: Imaging laptops and machines via Intune
30%: Asset Tagging via their ticketing system for hardware shipping and receiving
10%: Assisting with MDM Support
This person will pay a pivotal role in this team to keep up with the 12 tickets a day that come through. This is a team of 4 people that supports all the end users in the organization. While this will be a level 1 position, this grow into a full time role with room to grow your career.
*Skills:*
Desktop, Windows 10, Support, Troubleshooting, Imaging, Office 365, intune, Technical support, Windows, Customer service, Help desk support, Help desk, O365, Ticketing system
*Top Skills Details:*
Desktop,Windows 10,Support,Troubleshooting,Imaging,Office 365,intune,Technical support
*Additional Skills & Qualifications:*
1. Mobile Device Management
2. Fresh Service Ticketing System
*Experience Level:*
Intermediate Level
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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