Epic PB Trainer

TEKsystems
Martinez, CA Full Time
POSTED ON 1/8/2024 CLOSED ON 1/19/2024

What are the responsibilities and job description for the Epic PB Trainer position at TEKsystems?

Description:

Looking for an Epic Trainer for our Professional Billing team. They must be certified and have experience leading training classes, creating training documents, and doing MST build. Duties include:

  • New hire training
  • Training on new versions and features of the software
  • Support for end users

Principal Responsibilities:

Work closely with other teams that support the Epic Professional Billing application to understand data structures, set and follow best practices and other team policies.

  • Coordinates and provides initial and follow-up training to customers, working with the analyst team to clarify workflow, and then creating training curriculum.
  • Develops and maintains training environments and materials, and provides role-based education (classroom setting, handouts, e-learning, etc.)
  • Responds to training requests, documentation requests, and Service Desk tickets assigned to Training, scheduling training and providing training resources in a timely manner.
  • Participation in testing and workflow validation efforts.
  • Participate with clinical stakeholders in work groups to discuss opportunities for greater system utilization and enhancements.

In addition to the minimum qualifications found in the job specification, the following additional qualifications are particular for this position:

  • Resolute PB or HB Certified preferred
  • Epic training experience required
  • Experienced with MST build and curriculum development preferred
  • Excellent documentation, communication, interpersonal, and strong organizational skills
  • Excellent analytical and problem solving skills
  • Knowledge of medical terminology
  • Ability to prioritize and manage multiple projects and tasks

Preferred Qualifications: The following skills and experience are not necessary, but would be preferred.

  • Prior Epic employee desired
  • Clinical experience (i.e., RN, etc.) desirable, but not required
  • Certifications or credentials for other Epic applications a plus
  • Solid understanding of processes/procedures and workflow within a hospital/clinical/health plan setting
  • Military experience a plus. County awards preference for military veterans

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Salary : $45 - $65

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