What are the responsibilities and job description for the Field Support Technician position at TEKsystems?
Description:
6 month contract temp to perm based on performance. Looking for a Field Technician in the Atlanta, GA area. Supporting clinics in the Metro ATL and suburb area, local travel no overnights. Desktop support experience would be great, need to understand Network equipment but will not be configuring equipment. Must have reliable transportation, Mileage reimbursed. Teams interview
Skills:
Windows 10, Support, Hardware, Technical support, desktop, field service, windows, troubleshooting
Top Skills Details:
Windows 10,Support,Hardware,Technical support
Additional Skills & Qualifications:
Desktop, troubleshooting, windows, hardware, software, email, VPN, laptops
•Strong communication, collaboration, and leadership skills. Excellent capabilities in building relationships with employees.
Provide support to customers on a variety of IT issues by identifying, researching and resolving technical problems.
Utilize current ticket system to document work efforts and ensure timely resolution of all issues.
Follow appropriate policy and procedure to configure the desktop environment for all field equipment.
Assist users with backing up computer data on network file shares or external media.
Troubleshoot mobile devices and IOS devices.
Support facility infrastructure and network hardware cabling.
Provide on-site support and troubleshooting of network equipment – router, switch and firewalls.
Detect and remediate viruses and malware on IT hardware.
Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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