What are the responsibilities and job description for the IT Field Support Technician - Now Hiring position at TEKsystems?
Description:
Serves as the on-site support technician (Tier 2) that is physically located within various central Ohio facilities. Desktop Support Techs configure and install software and hardware for end users of technology supported business services, desktops, laptops, iPads and iPhones as well as other computing devices. Desktop Support Technicians support the installation and rollout of new software packages, upgrades, and new desktop hardware. Desktop Techs perform project tasks and activities such as: End user equipment moves, rollout of new hardware/software, system-wide enhancements to clinical services, and diagnosis and resolution of day-to-day service disruptions. Troubleshoots and resolves technical problems for a variety of devices, applications, operating systems, printers, network issues, etc.; moves, deploys equipment and is responsible for end-of-life hardware replacement; supports security policies; and provides customer service by way of incident and problem resolution, communication, and education
Skills:
technical support, desktop, Troubleshooting, Windows, Technical support, Imaging, Office 365, Windows 10, Active directory
Top Skills Details:
support, desktop, Troubleshooting, Windows, Technical support, Imaging, Office 365,Windows 10
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $18 - $4,060