What are the responsibilities and job description for the Member Service Representative position at TEKsystems?
Description:
- Provide outstanding service by meeting and speaking with members to uncover financial needs and provide appropriate solutions utilizing products and services available,
- Open and service deposit accounts for members or prospective members, including savings, checking, certificates, money markets, HSA, IRA, ACH, and ATM. Also, close accounts when necessary
- Assist members with service needs, including wire transfers, payroll deduction/direct deposit, check and ATM requests, and statement queries
- Assist members in the successful resolution of questions or concerns they may have regarding their accounts
- Address member questions about mortgage loans, commercial loans, credit cards, and other products or services
- Promote and cross-sell based on member needs all credit union products and services to increase services per household and deepen member relationships
Top Skills Details:
Customer service,Financial services,Financial,Banking,Microsoft office,Finance
Additional Skills & Qualifications:
- Associate's degree in banking, finance, business, or a related field is Preferred
- Two years of relevant experience; prior lending, and financial services experience is preferred
- Exceptional verbal and written communication skills, strong time management, and organizational skills
- Familiarity with Microsoft Office suite and web-based software packages
- The ability to work hard, find solutions and have fun
- M-F 8-5 Schedule
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
