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Remote customer service

TEKsystems
Lawrenceville, GA Remote Full Time
POSTED ON 5/17/2024

Working with a large client base, TEKsystems is searching for call center representatives to work remotely in the Eastern and Central Region starting soon!

Highlights :

  • Industry : Customer Service
  • Employment Type : Contract
  • Fully Remote
  • Must be in Eastern or Central time zone!

Job Duties :

  • Deliver the highest level of customer service experience
  • Answer customer calls
  • Reset Passwords
  • Assist with creating accounts
  • Uploading documents
  • Answering general questions
  • Engage with customers over the phone and reply to online chat inquiries
  • Help customers manage their accounts
  • Verify eligibility for coverages / review healthcare options etc.
  • Input customer information into a database
  • Various administrative duties as assigned

Needed Qualifications :

  • Must be able to provide their own computer / laptop with working camera for the first 3 weeks of training.
  • RECENT call center and customer service experience required
  • Must have high speed reliable Internet (35 Download speed or better)
  • Must be able to troubleshoot issues they face with equipment while working from home

Apply Today!

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Last updated : 2024-05-17

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