What are the responsibilities and job description for the Sales Service Representative position at TEKsystems?
Sales Service Representative
HYBRID (1 day in office per week after training)
Pay: $25/hr
Lithia, Florida
Description:
- Responsible for the entire order to cash process for assigned customers and quick resolution of customer issues, including pricing, transactions, complaints, orders, shipments, and a wide number of other issues. Manage inside sales for transactional segment of customers at list/approved prices.
- Responsible for critical thinking and problem solving to quickly solution customer issues, including pricing, transactions, complaints, orders, shipments, and a wide number of other issues relate to pre and post contract and order management.
- SSR are responsible to drive the solutioning of both Offer-to-Cash process or technical systems that are negatively impacting the customer.
- Responsible for case management SSR’s will have financial approval for complaint resolution at authorized levels while ensure SOX controls and risk management.
- Responsible for all documentation and determining when a complaint is considered resolved.
Skills:
sap, supply chain, troubleshooting, clerical support, sales support, sales
Additional Skills & Qualifications:
- Bachelor's Degree - Field of Study: Business Admin, Communications, Supply Chain, Planning
- Experience: 5 years of experience in a customer-facing sales service role in Supply Chain, Manufacturing, Product Management, Logistics or related industry/field.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $25
