What are the responsibilities and job description for the Service Desk position at TEKsystems?
*TEKsystems* is looking for a *Service Desk *that will be with one of our great clients here in the Charlotte, NC area. They offer great training, stability, growth and more.
*See the top skills below...*
* 2-3 years of Service Desk Support
* Experience with ServiceNow
* 2-3 years Active Directory, Office 365 and Windows 10/11, Wifi troubleshooting experience
*Description:*
Our client is looking for a Service Desk that will provide phone support. They will be receiving 10-20 tickets daily. This includes but is not limited to handling fixes over the phone, remote into machines, troubleshooting software, password resets, etc.. Looking for somebody that is eager to learn and grow and be apart of a collaborative team. They will be using a formalized ticketing systems as well.
'
o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions
available
*life Insurance (Voluntary Life & AD&D for the employee and
dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*If you are interested in this role please apply!*
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*See the top skills below...*
* 2-3 years of Service Desk Support
* Experience with ServiceNow
* 2-3 years Active Directory, Office 365 and Windows 10/11, Wifi troubleshooting experience
*Description:*
Our client is looking for a Service Desk that will provide phone support. They will be receiving 10-20 tickets daily. This includes but is not limited to handling fixes over the phone, remote into machines, troubleshooting software, password resets, etc.. Looking for somebody that is eager to learn and grow and be apart of a collaborative team. They will be using a formalized ticketing systems as well.
'
o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions
available
*life Insurance (Voluntary Life & AD&D for the employee and
dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*If you are interested in this role please apply!*
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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