Training & Dev. Specialist

TekWissen ®
Roxbury, MA Full Time
POSTED ON 7/17/2024 CLOSED ON 7/27/2024

What are the responsibilities and job description for the Training & Dev. Specialist position at TekWissen ®?

Overview

Tekwissen Group, is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients who is a global leader in analytical testing, deliver a comprehensive portfolio of complete solutions - systems, software, consumables, and on-site and online services - with one overarching purpose: to help make the world healthier, cleaner, and more sustainable.

Job Title: Training & Dev. Specialist

Duration: 5 Months

Location: Boston, MA, 02120

Job Type: Contract

Work Type: Remote

Job Description

  • The LMS (Learning Management System) Administrator & Training Specialist is responsible for the daily administration, maintenance, and support of the organization's LMS.
  • This role ensures the efficient operation and use of the LMS to deliver training programs and initiatives that comply with regulatory requirements.
  • The LMS Administrator works closely with instructional specialists, line managers, program/requirements owners, and other stakeholders to implement and manage training solutions.

Responsibilities

LMS Management:

  • Administer the LMS, including user management, course uploads, and system configuration.
  • Monitor system performance and troubleshoot issues to ensure minimal downtime.
  • Regularly update and maintain the LMS to ensure it is running the latest versions and patches.

User Support

  • Provide technical support to LMS users, including instructors, learners, and administrators.
  • Develop and deliver training materials and sessions to help users navigate and utilize the LMS effectively.
  • Respond to and resolve user inquiries and issues in a timely manner.

Course Management

  • Assist in the creation and organization of courses and training materials within the LMS.
  • Manage course enrolments, track learner progress, and generate reports on training activities.
  • Ensure courses are assigned correctly based on the training requirements of different learner groups.

Compliance And Reporting

  • Ensure all training programs and initiatives comply with relevant regulatory requirements.
  • Generate and analyse reports on training metrics, completion rates, and other key performance indicators.
  • Work with stakeholders to identify training needs and implement solutions to address them.

System Optimization

  • Identify opportunities to optimize the LMS for better user experience and efficiency.
  • Collaborate with IT, Workday and other departments to integrate the LMS with other systems and tools.
  • Stay updated on industry trends and best practices in LMS administration and e-learning.

Basic Qualifications

  • Bachelor's degree in Information Technology, Education, Human Resources, or a related field.
  • 2 years of LMS administration experience
  • Strong technical skills and familiarity with LMS platforms
  • Standards such as SCORM, AICC, and xAPI
  • Excellent organizational and multitasking abilities.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Preferred Characteristics

  • Experience with Docebo
  • Experience with Articulate, including Rise 360
  • Knowledge of HTML, CSS, and other web technologies

TekWissen® Group is an equal opportunity employer supporting workforce diversity.
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