What are the responsibilities and job description for the Check-In Clerk position at Temco Logistics?
Temco Logistics has been the leading home goods delivery and installation company for over 50 years! Americas #1 Brands: Home Depot, General Electric, and more, trust us for their last-mile delivery to their customers. We currently perform over 6,000 residential, business, job site, and commercial deliveries per day, operating 7 days a week. With millions of home deliveries performed we continue to innovate and provide world-class final mile delivery and installation services for our customers.
RESPONSIBILITIES
· Ability to check inbound product identification
· Ability to check product and compare invoices and receiving paperwork to ensure correct pack/size, quantity, product quality, etc.
· Ability to verify quantity of each product to ensure physical count agrees with shipping and receiving documentation
· Complete required paperwork for daily receiving
· Report any variances so that inventory levels are accurately adjusted in system
· Balance parts that are brought back and cross reference used and returned parts
· Audit PODs to make sure all the check marks are checked correctly on the box indicated
· Document any damaged units and the detailed description of the damage
· Identify any reschedule orders and report back with new delivery date on POD and tag the unit
· Ability to speak to Drivers and assist with questions or concerns
Schedule: 1:00pm-8:30 (Monday-Saturday Open Schedule)
Skills:
- High school degree or GED
- Proven customer support experience
- Good and positive attitude
- Proven client service representative experience
- Strong phone contact handling skills and active listening
- Ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Knowledge MS Outlook - MS Excel - MS Word
- Ability to multi-task, prioritize, and manage time effectively
Temco Logistics is a family-owned company that has been delivering and installing home goods since its inception in 1968. With millions of home deliveries performed for some of America’s largest retailers, we continue to innovate and provide world class final mile delivery and installation services.
Temco Logistics is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Night shift
- Weekend availability
Experience:
- Check-In Clerk: 1 year (Required)
- Dispatching: 1 year (Preferred)
Work Location: One location