Programmer/Analyst 

We have an opening for a Programmer/Analyst at our Dyersburg State campus!

JOB.DESCRIPTION:

This position reports to the Vice President for Information Technology and provides the primary technical support for the Financial Aid office including Ellucian Banner Financial Aid.

Duties and Responsibilities:

Provide technical and consulting support for the Banner Financial Aid and Banner Document Management (BDM) systems.

Provide technical assistance as needed for Banner patches and new versions.

Use SQL and/or Evisions Argos to generate reports from Banner as needed by users.

Use Automic/UC4 to help automate processes for Financial Aid and other departments/divisions.

Provide technical support for PC and web-based financial aid software packages such as EdConnect, EdExpress, TDClient, TDCommunityManager (TDCM), VACERT, Financial Aid System of Tennessee (FAST), DLTools, and Dynamic Forms.

Provide support for Ellucian Degree Works including applying updates from the catalog.

Work with users to diagnose problems, recommend changes, and implement solutions.

Use Microsoft Office suite, SFTP, SQL and other tools to manipulate data as needed by users.

Utilize customer service techniques to respond to inquiries and comments in a courteous and professional manner, while maintaining a serious attitude toward every aspect of this job.

Support faculty and staff in the use of other software, such as Microsoft Office applications, e-mail, etc.

Provide primary backup for the programmer that supports the Banner Student systems. Provide backup for some of the duties of other members of the Information Technology staff as needed.

Performs other duties as assigned.

Working Conditions:

Sedentary: Deskwork; Close vision work for extended periods; occasional travel may be required for college or program activities. Insignificant effort other than normal movement. Carrying a personal computer or monitor at waist level weighing less than 25 pounds for a distance of less than 50 feet. Minimal Hazard/Exposure: Standard office settings. At least minimal environmental controls to assure health and comfort.

Required Qualifications:

Requires a Bachelor’s degree in a computer-related field from a regionally accredited institution.

Experience using programming logic and problem-solving skills.

Knowledge of Microsoft Office software.

Required skills/abilities include writing, communications, and critical analysis. This job requires the ability to collaborate effectively on a professional level with peers at the college, SMO, TBR and sister institutions.

Knowledge of SQL.

Ability to display patience and listening skills when working with peers and users.

Demonstrate the capacity and willingness to expand knowledge base and adapt to new technology.

Be able to communicate effectively and work with a variety of computer users at different levels of expertise.

Preferred Requirements of Education and Experience:

Experience with the Financial Aid module of Ellucian Banner.

At least five years as a Programmer/Analyst or Business Analyst.

Experience with Argos, PL/SQL and Automic/UC4.

Minimum starting pay is $49,100 annually ($25.17 per hour). With additional experience pay increases to a maximum of $61,400.

REQUIRED DOCUMENTS:

Three (3) letters of reference, Cover Letter, and Resume must be uploaded. Official Transcripts (where applicable) must be sent directly to the Office of Human Resources, 1510 Lake Road, Dyersburg, TN  38024.

Unofficial or issued to student transcript must be attached to the applicant packet. You can upload your unofficial transcript with your resume, cover letter or letter of recommendation. If selected for the position, applicant must provide the OFFICIAL transcript within 30 days of hire. Request transcript(s) be sent to: Dyersburg State Community College Attn: Human Resources 1510 Lake Road Dyersburg, TN 38024

Initial appointment (when applicable) is contingent upon completion of an acceptable background check.

If you are interested, click on the link to the left to apply.

Closing Date: 5/1/2023
Open Until Filled: Yes

Requisition Number: req8668

Salary : $49,100 - $61,400