Division Director of Resident Care

TerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. TerraBella communities together account for more than 2200 units and span a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care, and available, short-term Respite Care. 

TerraBella Senior Living is looking for a Division Director of Resident Care.

The Regional Director of Resident Care is responsible for activities related to the development, implementation and ongoing support of quality management and educational initiatives throughout assigned communities. This position assumes a primary role in ensuring that the communities are compliant with State and Federal Regulations.

Responsibilities:

• Monitors the implementation of current policies and procedures, which reflect adherence to corporate and external regulatory guidelines. Reviews new regulatory directives and implements changes as needed
• Reviews and investigates resident complaints/Hotline Complaints as directed Ensures compliance with resident rights policies and works to resolve resident grievances
• Conducts compliance surveys at communities. Assist in coordinating actions plans to minimize liability and risks as a result of compliance surveys
• Participates in State and Federal surveys and compliance investigations
• Supports and follows up with communities in identifying trends and assists in the development of corrective action plans and troubleshooting resolutions. Reports findings of State and Federal surveys to the Regional Operations Leader.
• Gathers performance improvements indicators and survey data to identify trends. Develops Plans of Corrective Actions with the Regional Operations Leader (ROL), Executive Directors (ED) and Director of Health and Wellness (DHW).
• Schedules periodic site visits to provide supervision, clinical expertise, ensure communication, and to monitor the overall operation the clinical services department. Conducts facility reviews based on operational needs, changes in management and commitment to regulatory compliance
• Reviews all potential move-outs.  Reviews all potential move-in denials prior to any communication with prospective resident or family member
• Provide in-service training and orientation to community staff regarding survey process, risk management, corporate compliance, performance improvement, etc. 
• Participates in the clinical review of residents as needed
• Audits level of care assessments for accuracy and compliance
• Participates in review of clinical risk scenarios at the community level to mitigate liability and risk
• Works closely with the RF and DHW to review and interpret state regulations as needed
• Participate in the interview and selection process for community DHWs.
• Orchestrates onboarding of new DHWs.
• Participate in the clinical review of new move-ins as needed and in support of the DHW.
• Maintains current knowledge of state regulations and monitor proposed changes to regulations
• Develops into valued and trusted member of the regional team offering clinical expertise and guidance to RDO, RDS and HRM
• Champion the company culture as all times.  
• Perform other duties as assigned

Supervisory Responsibilities:

• Provides supervision and guidance to community administrators and Director of Health and Wellness staff and others as assigned to assure delivery of consistently high-quality care to residents. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

Qualifications:

• Bachelor of Science in Nursing required, Master of Science in Nursing preferred.
• Maintains knowledge of regulatory compliance in all states of responsibility.
• Experience in assisted living, home health or long-term care industries
• Ten (10) years’ nursing experience
• Licensed Registered Nurse in good standing
• Five (5) year nursing management experience

Benefits:

In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefits package.  

Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.   Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

Thank you for your interest in TerraBella Senior Living careers.  If you have any questions about the position you are applying for, please contact the community directly. 

EOE D/V