What are the responsibilities and job description for the Wave Planner position at Terumo?
Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $5+ billion in sales, 20,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.
Job Summary:
The Wave Planner is responsible for managing and prioritizing workflow of outbound delivery processing throughout the distribution center in order to meet business needs. The Wave Planner will execute wave planning, coordinate orders with customer service, and operations, track the progress of waves, release work to the floor, and maintain an open line of communication with the operations management team. Must closely monitor, through the warehouse management system, wave status to prevent bottlenecks.
Job Details:
Develop, analyze, modify and execute the Wave Plan to confirm ship schedules are met for all customers while maintaining a level workload of activity across all shifts.
Completes the waves in warehouse management system to include fixing wave shortages.
Complete and send out hourly report and final report of outbound delivery order status.
Prioritize daily schedule and create reports as needed to monitor, track and measure performance at all levels
Collaborate with various departments throughout the organization in order to steer requests in the right direction and/or to obtain correct information for support purposes.
Work closely with inventory teams to ensure inventory integrity when replacement product is needed to fill orders.
Translate projected order forecasts, incoming volume, and work scopes into outbound production plan with a time-phased output driven by customer required date.
Provide basic information to CS in order to meet customer requirements, follow up order statuses and provide swift and correct feedback to all Terumo affiliates in Southaven.
Measure and monitor capacity to process outbound delivery orders and notify operations managements of any gaps.
Resolve rejected orders created through the waving process in a timely manner to ensure orders do not age as a result of the rejection.
Wave territory and international shipments and assist with customs documentation and label creation and use of WMS system (SAP).
Perform other job-related duties assigned
Assist outbound associates in resolving issues with orders by answering questions, investigating problems and coordinating with other functional groups as needed.
It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.
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