Operations Supervisor

Tesla Motors, Inc.
West Chester, PA Full Time
POSTED ON 3/1/2024 CLOSED ON 4/10/2024

What are the responsibilities and job description for the Operations Supervisor position at Tesla Motors, Inc.?

Operations Supervisor
Job CategorySales & Customer Support
LocationWest Chester, Pennsylvania
Req. ID219116
Job TypeFull-time

Tesla participates in the E-Verify Program

What to Expect
The role of the Operations Supervisor is to educate, inspire, and skillfully guide Tesla's potential customers through the vehicle, configuration, and sales process in a digital manner. This team focuses on product knowledge, financing options, trade-ins, delivery, and providing customers with a memorable customer experience. It is our mission to accelerate the world's transition to sustainable transportation.
What You'll Do
  • Lead Delivery Vehicle Preparation Team consisting of Vehicle Specialists and Documentation,
  • Assist in the planning, implementation, and follow-up of vehicle prep operational tasks and projects including but not limited to: vehicle movement coordination in vehicle lots and delivery bays, delivery schedule monitoring, vehicle repairs, detailer performance, lot organization and maintenance, and coordinator support
  • Meet and exceed KPI and partner to achieve sales anddelivery targets along with P&L requirements for respective location
  • Proactively mediate and resolve any customer concerns regarding vehicle preparation and quality
  • Recruit, train, and develop management team and employees ensuring all positions are filled in a timely manner
  • Provide regular feedback to all employees and ensure employee adherence to Tesla policies, dress code, and grooming guidelines
  • Ensure facility maintenance and showroom presentation adhere to the brand standard and control store expenses, continually striving to reduce costs
What You'll Bring
  • Bachelor's degree, 2 years equivalent experience with proven track record of meeting or exceeding goals in a service-focused industry, or equivalent; automotive expertise is not required
  • Proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology driven environment with strong customer facing responsibilities
  • Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards
  • Ability to develop collaborative relationships as a well-respected, trusted partner
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license in country of employment and ability to obtain appropriate state licensing, where applicable
  • Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license
Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • LGBTQ care concierge services
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

    Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

    Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

    For quick access to screen reading technology compatible with this site (free step by step ). Please contact for additional information or to request accommodations.

    Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our

     

    Operations Supervisor
    SF Demo - CVS Health -
    Mills, PA
    MIPC Operations Supervisor
    Monroe Energy -
    Trainer, PA
    Vessel Operations Supervisor
    PORT OF WILMINGTON -
    Wilmington, DE

    For Employer
    Looking for Real-time Job Posting Salary Data?
    Keep a pulse on the job market with advanced job matching technology.
    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Operations Supervisor?

    Sign up to receive alerts about other jobs on the Operations Supervisor career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $64,330 - $82,437
    Income Estimation: 
    $90,700 - $119,365
    Income Estimation: 
    $64,330 - $82,437
    Income Estimation: 
    $90,700 - $119,365
    Income Estimation: 
    $49,579 - $66,525
    Income Estimation: 
    $62,075 - $76,199
    Income Estimation: 
    $56,720 - $72,240
    Income Estimation: 
    $38,854 - $65,283
    Income Estimation: 
    $47,272 - $58,380
    Income Estimation: 
    $49,289 - $60,483
    Income Estimation: 
    $60,283 - $82,467
    Income Estimation: 
    $57,915 - $80,000

    Sign up to receive alerts about other jobs with skills like those required for the Operations Supervisor.

    Click the checkbox next to the jobs that you are interested in.

    • Global Operations Skill

      • Income Estimation: $73,593 - $103,343
      • Income Estimation: $78,629 - $98,181
    • Manage Staff Scheduling Skill

      • Income Estimation: $59,415 - $94,060
      • Income Estimation: $69,015 - $93,576
    This job has expired.
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Tesla Motors, Inc.

    Tesla Motors, Inc.
    Hired Organization Address Mililani, HI Full Time
    Job Category Energy - Solar & Storage Location Mililani, Hawaii Req. ID 232719 Job Type Full-time Tesla is an Equal Oppo...
    Tesla Motors, Inc.
    Hired Organization Address Sparks, NV Full Time
    Job Category Engineering & Information Technology Location Sparks, Nevada Req. ID 228483 Job Type Full-time Tesla is an ...
    Tesla Motors, Inc.
    Hired Organization Address Marysville, WA Full Time
    Job Category Supply Chain Location Marysville, Washington Req. ID 223244 Job Type Full-time Tesla is an Equal Opportunit...
    Tesla Motors, Inc.
    Hired Organization Address Marysville, WA Full Time
    Job Category Supply Chain Location Marysville, Washington Req. ID 231082 Job Type Full-time Tesla is an Equal Opportunit...

    Not the job you're looking for? Here are some other Operations Supervisor jobs in the West Chester, PA area that may be a better fit.

    Operations Supervisor

    Abacus Solutions Group, North, MD

    Operations Supervisor

    AMS Fulfillment, Newark, DE