What are the responsibilities and job description for the Lead End of Line Technician - Model S/X position at Tesla?
The Role
The Lead End of Line (EOL) Technician will be responsible for overseeing a team of technicians. The Lead reports directly to the Supervisor and will assist in developing his/her team to address safety, quality, and rate. Candidates must have the ability to work with various teams including General Assembly, Quality, and Engineering across a wide variety of issues. Additionally, support issue resolution including root cause investigation & corrective action tracking. As a Lead you will be responsible to assist with EOL KPIs while encouraging positive and consistent problem solving approach to develop a team.
Responsibilities
- Work directly with the Supervisor on Problem Solving issues and assist on implementation of countermeasures to improve final quality.
- Develop, train, and mentor a team of S/X EOL Technicians to create a positive team environment.
- Subject matter expert for repair, technical publications, and issue rectification.
- Diagnose problems quickly, find solutions through root-cause analysis, and be empowered to take immediate action.
- Assist and interface with PMI, Quality, Design, and Process Engineering teams to improve work instructions,
- parts, jigs, tools, and other related components.
- Identify all constraints to work flow; problem solve, and escalate issues as required.
- Responsible for documenting MRB and keeping the area of responsibility clean.
- Perform other EOL related duties as assigned by the Supervisor.
- Drive Safety related issues and improvements.
Requirements
- 2 years’ experience in S/X EOL diagnosis and repairs with evidence of exceptional ability.
- Minimum High School Diploma or equivalent experience
- Associate Degree or Certificate in Automotive Technology is preferred
- Willing to realign to another group/team as needed.
- Perform detailed daily record keeping and reporting
- Handle multiple priorities, organize workload and meet deadlines
- Knowledge of key Performance Indicators and business metrics.
- Microsoft Office skills
Employee Benefits
- As a full time Tesla employee, you will receive full benefits from day 1 for you and your dependents.
- Kaiser and UnitedHealthcare PPO and HSA plans (including infertility coverage)
- 3 medical plan choices with $0 paycheck contribution
- Vision & dental plans (including orthodontic coverage)
- Company paid Life, AD&D, short-term and long-term disability
- 401(k), Employee Stock Purchase Plans, and other financial benefits
- Employee Assistance Program, Paid Time Off, and Paid Holidays
- Back-up childcare and employee discounts
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