Service Supervisor

What To Expect
Tesla's Service Shop Supervisors lead our service shop floor teams. In this role, you are responsible for managing a team of Technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers.

What You'll Do

Lead, coach, and develop a highly engaged team of Technicians to achieve service output goals

Maintain appropriate shop records and inventories and manage smooth workflow in the service center

Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team

Partner with Service Manager and other key stakeholders to establish targets for quality, speed, and cost in line with customer and business needs

Monitor to ensure that all employees comply with safety regulations and the service center's safety program

Work with employees to manage schedules and resolve technical and personnel problems

Conduct regularly scheduled one on one developmental meetings with team members to facilitate professional development and monitor team training requirements

What You'll Bring

Bachelor's degree, or equivalent experience

Prior leadership experience (1-3 years) in a service-focused industry preferred; automotive expertise is not required

Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards

Excellent interpersonal and communication skills

Able to work a flexible schedule, including weekday and weekend overtime

Proficient with Microsoft Office Suite

Valid driver’s license required

Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

LGBTQ care concierge services

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D, short-term and long-term disability insurance

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

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