Care Coordinator

Job Summary

We are searching for a Care Coordinator .  Someone who works well in a fast-paced setting. In this position, you will assess, plan, implement, monitor and evaluate the options and services required to meet an individual’s health needs utilizing a collaborative approach. Additionally, you will provide comprehensive on-going case management services to patients by coordinating and managing care of patients to meet multiple service needs cross the continuum of care. You will also ensure optimal patient outcomes that address quality, service, customer satisfaction and cost effectiveness. The care coordinator will partner with the physician to establish care and allocate resources associated with the patient’s risk assessment and assist the patient/patient’s family in coping with illness by optimizing the patient’s/family’s self-care abilities and supporting their consumer rights.

Think you’ve got what it takes?

Responsibilities

• Assesses, develops, implements, and monitors a comprehensive plan of care through an interdisciplinary team process in conjunction with the patient/family in internal and external settings
• Ensures quality, cost-effective use of resources and facilitates access to care
• Collaborates with community health education/outreach organizations and providers to promote health for children with complex healthcare needs
• Engages in professional development
• Prepares and monitors outcome data to assist in identification of improvement opportunities
• Demonstrates commitment to team, flexibility, professional interpersonal, communication, critical thinking, and customer service skills
• Uses positive and effective interpersonal skills when dealing with patients/families, visitors, peers, and other healthcare team members
• Serves as a patient/family advocate while caring for patients and collaborating with other healthcare team members
• Assists in creating a positive work environment that promotes productivity, mentoring, teamwork, and cooperation
• Participates in the orientation and training of new department members

Qualifications

Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s, unless approved for a medical or religious exemption.

• Bachelor’s degree in nursing or associate’s degree in nursing with acceptance or current enrollment in a BSN program and signed agreement or technical diploma in nursing with acceptance or current enrollment in a BSN program or be enrolled in a nursing bridge program working toward an MSN verified BSN-equivalency is required
• RN and BLS required
• PEARS, CCM, ACM preferred
• 3 years’ nursing experience in an acute care setting required
• 3 years’ experience in community health, complex pediatric patient care, home care, case management, managed care, or utilization review preferred
• Discharge planning experience preferred

Company Profile

Texas Children’s Health Plan (TCHP) is the largest Texas Medicaid managed care organization, and is part of the Texas Children’s healthcare system. Founded in 1996, TCHP is the nation's first health maintenance organization (HMO) created just for children and pregnant women. Our plan is also the largest combined STAR/CHIP Managed Care Organization in the Harris County service area. Currently the Health Plan serves more than 450,000 members across three service areas (Harris, Jefferson, North East). Members of the plan receive care from our network of more than 4,000 primary care physicians, 8,000 specialists, and 110 hospitals. They can also receive care at The Center for Children and Women, a patient and family-centered medical home with two convenient locations for TCHP members who can have all their medical needs met in one place, receiving multiple services the same day. TCHP is a recognized leader at encouraging holistic care that empowers families to live healthier lives.

To join our community of 14,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org.  At Texas Children’s Hospital, diversity, equity, and inclusion are at the core of our values and mission for the women and children that we serve. We are committed to providing a diverse and inclusive work environment for all faculty, staff and learners throughout our organization. We believe that each member of our one amazing team provides enrichment that allows us to create a lasting legacy for future employees of this great organization.

Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.