What are the responsibilities and job description for the General service tech position at The Auto Club Group?
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Job Type:
Full timeExempt/Non Exempt:
Job Description:
Position Description
Primary Duties and Responsibilities (details of the basic job functions):
Under general supervision, this position is responsible for performing the repair and maintenance of automobile and truck vehicles for which they are fully trained. Completes routine scheduled maintenance services on automobiles and trucks as directed by manager or service consultant.
In an efficient and productive manner, performs basic automotive repairs, adjustments and maintenance procedures as outlined on repair order for which technician is trained.
Oil changes, tire replacement and repairs, general maintenance repairs are expected to be learned and performed.
Drives vehicles into service bay, prepares them for and completes digital vehicle inspection.
Test drives vehicles and prepares vehicle for delivery to customer after necessary repairs and maintenance.
Maintains cleanliness of shop and work areas, performs other duties as necessary.
Supervisory Responsibilities (briefly describe, if applicable, or indicate None):
None
Required Qualifications (these are the minimum requirements to qualify)
Education (include minimum education and any licensing/certifications):
High School diploma, GED or Technical school graduate, certification
Must possess valid driver's license
Experience:
No working experience required.
Mechanical aptitude is required.
Knowledge and Skills:
Knowledge of automotive and/or truck systems, tools and technical resources and training to independently perform a variety of usually basic repairs and maintenance of automobile and truck vehicles.
Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area.
Ability to consistently provide exceptional customer service and improve customer service scores.
Preferred Qualifications
G1-Auto Maintenance & Light Repair preferred
State inspection certificate where applicable
AC 609 Certification
Work Environment
May experience loud noises and odors intermittently in the shop environment.
This position involves standing, walking and normal physical mobility, including reaching, grabbing, lifting and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)
Must have own tools appropriate for their skill level for use in the center.
Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities.
Must be able to maintain working on your feet in a concrete facility for the entire work shift.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14 million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
As an equal opportunity employer, ACG is committed to providing equal opportunity in all employment practices,
including but not limited to: selection, hiring, assignment, re-assignment, promotion, transfer, compensation,
evaluation, benefits, training and development, discipline and termination. The company prohibits discrimination,
harassment, and retaliation in employment based on race, color, religion, national origin, gender, sexual
preference/orientation, marital status, pregnancy, childbirth or related medical conditions, age, disability or
handicap, citizenship status, service member status, genetic information, or any other category protected by
federal, state, or local law. Violation of this policy may result in disciplinary action including termination of
employment.
