What are the responsibilities and job description for the Leasing Consultant position at The Bainbridge Companies?
The Leasing Consultant position is responsible for the sales and leasing process in the community, including everything from the initial greeting, to touring the property, preparing and executing the requisite paperwork, and closing with the sale. Our Leasing Consultants are sales-driven and customer-focused, and they know how to make everyone who enters our leasing space feel right at home. Our Leasing Consultants are the first impression to every prospective and current resident here at Bainbridge. Their professional responsibilities are to maintain leasing & renewal intentions alongside managing the community marketing initiatives.Leasing Consultants have proficient communication skills and can cultivate long-term relationships & anticipate our customers’ needs while creating Exceptional Living Environments.
Qualifications:
• Impeccable overall sales skills • Strong customer services skills. • Proficient communication skills.
• Team-oriented with the ability to work independently.
• Ability to read, analyze and interpret all forms of information.
• Must be well organized with the ability to prioritize and multi-task.
• Must be able to demonstrate tact and diplomacy.
Essential Duties:
• Performs and manages the sales & leasing process: starting with the initial greeting, a tour to follow, and concluding with closing the sale.
• Exhibits the features and values of the community to market to prospective residents.
• Develops and maintains up-to-date knowledge pertaining to leasing applications, screening processes, and policies.
• Develops and maintains up-to-date knowledge of lease terms, specifications, and all community policies.
• Ensures “curb appeal” of the property and leasing workspaces.
• Keeps apprised of the current market conditions and trends of the area, including current marketing campaigns.
• Accurately tracks all leads.
• Establishes and cultivates positive resident connections through thoughtful and timely responses to resident needs and concerns.
• Takes prompt action to solve problems and document and convey resident or other requests to the appropriate individual(s).
• Collaborates & participates in planning, organizing, and execution of resident events.
• Assists in other projects and activities as needed by the Property Manager, Regional Manager, or any member of the Home Office.
Additional Job Requirements:
Professional Experience
• No specific previous experience is required.
Education
• A High School education or equivalent is required; a college degree is a plus but not a requirement.
• Ability to fluently read and write in English.
• Accurately perform intermediate mathematical functions and use all on-site resident management software functions.
• Certified Apartment Leasing Professional (CALP) is preferred.
Computer Skills
• Basic computer and Internet knowledge.
• Knowledge of RealPage Products, YieldStar, and Yardi products is preferred.
• Expanded knowledge of Internet marketing is preferred.
• Intermediate knowledge of MS Word and Excel; proficiency with Outlook.
• Ability to operate and understand personal computer functions and company utilized software packages.
Career Apparel
• Must wear career apparel based on defined company standards.
Learning and Development
• Commit to ongoing professional development and career growth with Bainbridge’s Pathway to Promotion programs.
Attendance/Travel
• Ability to work Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, and Sunday, all fifty-two weeks of the year.
• Ability to travel; required to drive on occasion for business-related needs, such as to purchase necessary supplies for the department and property; to attend various company gatherings or events; assist at sister properties, either in the general vicinity of your home property or in another state
Licenses/Equipment
• Valid driver’s license and current automobile insurance are required; the position requires a vehicle to fulfill all job functions.
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