Occupancy Specialist

Job Summary:

The Occupancy Specialist will support the property by processing all resident certifications and recertifications and perform all aspects of the rental cycle.

Supervisory Responsibilities:

• No supervisory responsibilities.

Duties/Responsibilities:

• Assist with preparation for MOR’s and REAC’s.
• Prepare resident file copies for review.
• Process all AR’s, IR’s, and IC certifications.
• Perform all aspects of the rental cycle from applicant qualifications through occupancy and move out, in accordance with HUD 4350.3 and other HUD requirements as well as Company directives.
• Assist with resident move-in and move-out inspections.
• Maintain the third-party verification process for annual recertifications.
• Maintain the reminder system for annual recertifications and semi-annual unit inspections.
• Maintain complete, accurate, and up to date resident hard-copy and electronic files.
• Cooperate, but do not interfere, with activities of resident organizations.
• Assist in rental application intake and screening procedures as requested.
• After initial screening of new residents, assist in processing the file for a move-in approval.
• Prepare applications and leases for submission to the Home Office for approval/denial and lease signing.
• Maintain general office files in an efficient and orderly fashion.
• Assist with the property newsletter.
• Process incoming mail and prepare outgoing mail. Pick up/deliver mail at post office if instructed.
• Act as key operator for office equipment.
• Maintain materials and supplies inventory, ordering as approved.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent organizational skills and attention to detail.
• Excellent sales, customer service, and interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to prioritize tasks.
• Proficient with Microsoft Office Suite, OneSite, and other related software.

Education and Experience:

• Requires high school diploma or equivalent.
• At least one year of property management experience preferred.
• Certified Occupancy Specialist designation preferred, or ability to obtain within 6 months.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No on call
• No weekends
• Overtime
• Weekends & holidays off

Work Location: In person