What are the responsibilities and job description for the Night Auditor position at The Barrymore Hotel Tampa Riverwalk?
- Greet guests upon arrival, Register guests, assign rooms, check guests out, make reservations and other daily front desk duties.
- Meet and exceed guest’s expectations by anticipating the services they may require
- Respond to guest complaints, requests and emergencies
- Perform billing actions, posting of charges and settlement of invoices with accuracy.
- Report any unusual occurrences or requests to manager or assistant manager
- Know all safety and emergency procedures and be aware of accident prevention policies
- Maintain the cleanliness of the front desk area
- Complete and Balance Daily Spread Sheets
- Run End of Day process to roll over dates
- Be able to identify errors and correct
- Communicate closely with security to ensure safety of guests
- Perform other duties assigned
Qualifications
- Excellent communication and math skills
- 2 years' experience in customer service or hospitality
- Able to learn computer functions and other on-the-job skills
- Strong eye for details
- Good problem-solving skills
- Ability to multitask
- Possess Exceptional customer service skills
- Strong written and verbal communication skills
Work Remotely
- No
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
- Weekends only
Education:
- High school or equivalent (Required)
Experience:
- Hotel: 2 years (Required)
- Night audit: 1 year (Required)
Shift availability:
- Overnight Shift (Required)
Work Location: In person
Salary : $15 - $18
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