Title Clerk/Cashier

At The Bear Lot, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at The Bear Lot is absolutely critical to our success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.  

We are seeking a Title Clerk/Cashier with excellent customer service skills, a winning attitude and the ability to multi-task. This individual will be responsible for the titling of all Cars, Trucks, ATVs and Motorcycles. Along with following up on lien releases and other title issues to ensure there is a complete title when a vehicle is sold.  They will also be responsible for backing up the cashier desk when needed. That position is responsibe for incoming calls to the dealership, determine the nature of the callers' business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and handle payment transactions from sales and service customers.  Salary will be based on experience.

What We Offer

• Medical and Dental

• Paid Time Off

• 401k Plan 

• Employee vehicle purchase plan

• Discounts on products and services
•  
• Great Referral Programs

Responsibilities

• Assist customers during the checkout process by accepting payments (cash, checks and credit card payments) and properly accounting for monies received.
• Make change accurately and issue receipts to customers.
• Answer phones and direct customers to the proper department and follow up with calls in a timely manner.
• Handle customer concerns diplomatically and refer complaining customers to the appropriate individual for resolution.
• Operate multi-line switchboard telephone system.
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold.
• Be friendly, professional, courteous and efficient when working with all customers internal and external.
• Process all in and out of state title applications
• Maintain spreadsheets/logs and schedules
• Checking in titles and following up on incomplete documents
• Use of MNDRIVE for marking vehicles held for resale, sold, and completing MN title transactions
• Perform basic accounting responsibilities and reconcile payments/receipts at close of business.

Qualifications

• Experience with Microsoft Office suite and Google Docs is a plus.
• Available to work flexible hours on weeknights & weekends.
• Ability to communicate customers' interests needs and requests to management, service and sales personnel.
• Professional personal appearance.
• Submit to a background check.

The Bear Lot welcomes all applicants and is an Equal Employment Opportunity Employer. We will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. We are an EEO employer and support affirmative action in accordance with MN Department of Human Rights principles.

clerk, checkout, cashier, cash handling, payment, receivables, register, invoice, check out, counter, clerk, bank clerk, teller, bank teller, banker, treasurer, bursar, purser, accountant, bookkeeper, controller, books, car dealers, title, mndrive, dmv