What are the responsibilities and job description for the Blood Donation Scheduler - $14/hr. position at The Blood Connection?
If you receive and accept an offer with The Blood Connection, you are required to provide your vaccination card and participate in a background check and drug screen.
We offer a generous benefits package including a great 401k match, tuition reimbursement, yearly increases, company bonus, and 24 days PTO!
Schedule: Monday to Friday (8:30am - 5:30pm) with rotating weekends
Position Overview
The Blood Donation (Production Planning) Scheduler recruits and schedules donor's via telephone in a courteous, professional, and friendly manner.
Essential Functions
Effectively recruits and schedules donors by telephone (telerecruit) in a professional, courteous, and friendly manner
Ensures apheresis and non-automated donor eligibility is acceptable in DoVac and Vista before scheduling donors
Schedules donor appointments in donor scheduling software
Monitors appointment schedule throughout the day to ensure an adequate number of donors are scheduled within all fixed site centers to meet daily collection goals
Maintains good public relations with donors, patrons, and co-workers
Other duties as assigned or required
Minimum Qualifications
High School Diploma or GED
Ability to read, understand, and follow written and verbal instructions
Excellent customer service skills
Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
Ability to organize and prioritize workload and meet deadlines
Possesses the aptitude for continued skill development
Physical Demands
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lifting up to 25 pounds
Sitting, standing, or walking for an extended period
Bending and twisting
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