Coffee Shop Manager

Cabin Coffee Shop Manager Job Description

Position: Coffee Shop Manager

Classification: Non-exempt / Exempt

Hours per week:

Work Schedule:

Mission Statement: The Brook Hill School provides excellence in college preparatory education, affirms the gifts and challenges the potential of each student, and encourages students to honor God through Christ-like character.

Staff Profile:

The Brook Hill staff member should possess spiritual characteristics that reflect:

• Acceptance without reservation of The Brook Hill School Statement of Belief, Mission, Vision, Core Values, and other policies and statements found in the Brook Hill Employee Handbook
• A strong clear Christian testimony
• A mature, godly spirit
• A person of faith and prayer

The Brook Hill staff member should demonstrate a personal lifestyle that reflects:

• Biblical integrity
• A spirit of dedication, commitment, flexibility, and responsiveness
• The ability to listen and respond to counsel
• An authentic godly demonstration of love for students and a desire to personally invest in their spiritual, emotional, and social maturation

Qualifications:

• 5 years in management related to food service / customer service
• Knowledge of and experience with relevant technology
• Solid biblical and theological foundation and understanding

Position Summary:

This position reports to the Executive Director of Athletics. The person in this position will oversee the ongoing development and operation of our on-campus coffee shop, The Cabin, including the hiring, oversight, and management of other Cabin employees.

Duties and Responsibilities:

• Possess and model a growing relationship with Christ and accept and uphold The Brook Hill School’s Statement of Faith.
• Seamlessly and deliberately integrate Biblical truth and Christian values into day-to-day duties.
• Take an active role in ensuring the school’s effectiveness by identifying short-term and long-range issues that must be addressed; providing pertinent information and commentary to deliberations; recommending options and courses of action; implementing directives.
• Develop and maintain a culture committed to outstanding customer service.
• Work in conjunction with the school’s Business Lab and School of Entrepreneurship personnel.
• Prepare and sell coffee products by closely following the prescribed preparation techniques and recipes for various coffee drinks.
• Maintain a workplace environment in compliance with health and safety standards as established by NET HEALTH (Northeast Texas Public Health District).
• Hire, train, and manage all coffee shop staff; manage schedules and approve working hours for payroll
• Inventory and purchase necessary supplies that fit with the budget and goals of the coffee shop.
• Assist with developing and improving the product line.
• Communicate any changes to operating schedule or offerings; leaning on the marketing team as needed.
• Monitor and keep the books, working with the Director of the Business Office (posting daily sales, balancing cash drawer, credit card receipts, etc.).
• Take on the tasks of coffee shop barista either alongside staff or when working alone:
  • Cleaning, serving, restocking, listening and assisting, receiving and processing payments, etc.
• Improve leadership skills through self-initiated professional development activities.
• Occasional evening or weekend work required as it relates to the duties described
• Other duties as assigned by direct supervisor, the Head of School, or another designee of the Head of School

Key Competencies:

• Self-motivation
• High energy level
• Strong verbal and written communication skills
• Healthy conflict resolution skills
• Attention to detail
• High work standards
• Strong problem solving skills
• Decision making
• Strong organizational and planning skills
• Critical thinking
• Stress tolerance
• Flexibility and adaptability
• Initiative
• Willingness to ask for help or information if needed to be successful

• Manage sensitive and confidential information with integrity
• Excellent time management skills
• Ability to work well with volunteers from different age groups backgrounds and experience levels
• Excellent computer skills including excel spreadsheets, word documents, presentations, etc.

Physical Requirements:

• Dexterity of hands and fingers to operate a computer keyboard
• Seeing to read a variety of materials
• Sitting or standing for extended periods of time
• Bending at the waist, kneeling, squatting, or crouching to file materials
• Ability to lift up to 25lbs
  
  

Disclaimer and Signature:

The information above indicates the general nature and level of work expected of faculty in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. In addition, this job description does not constitute an employment contract with The Brook Hill School.

I have read this job description and fully understand the requirements set forth therein. I understand that this is to be used as a guide and that I will be responsible for performing other duties as assigned. I further understand that signing this job description does not constitute an employment contract with The Brook Hill School.