Program Manager

the Chickasaw Nation
Pauls Valley, OK Full Time
POSTED ON 5/13/2024 CLOSED ON 7/11/2024

Job Posting for Program Manager at the Chickasaw Nation

Program Manager - 8596
Pauls Valley, OK | Full Time
Posted today | Apply before May 30, 2024
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Description

We are currently looking for a Full Time Program Manager to join our Residential Services Program Team team located at the Aalhakoffichi' Adolescent Transitional Living Facility.

Summary:
Oversees medical family therapy services by seeking continuous improvement of clinical services and collaborating with providers and Medical Family Therapy leadership to comprehensively care for patients.

Responsibilities:
  • Provides family, couple, individual and group therapies as needed
  • Implements empirically validated measurements into therapeutic practice to assess for client progress in therapy and to measure overall therapeutic effectiveness with clients
  • Collaborates with other professionals to ensure for appropriate care of clients
  • Assists in ongoing initiatives to build and maintain referrals for services
  • Provides licensing supervision for license candidates and supervisees
  • Conducts diagnostic screenings and assessments
  • Serves as a resource to other medical professionals in the Chickasaw Nation regarding mental health topics
  • Ensures all audits, reports and other operational communications are accurate and timely
  • Completes a variety of standard and ad hoc reports as required
  • Assists staff with accomplishing goals
  • Ensures staff stays in assigned areas
  • Investigates and resolves discrepancies
  • Resolves minor employee concerns
  • Communicates area performance and operational information to line of support
  • Approves/denies time off requests
  • Provides first class customer service - courteous and helpful to all internal and external customer types
  • Answers questions in a courteous and professional manner
  • Partners with internal and external services as needed to ensure appropriate referral is made
  • Greets and engages with a smile
  • Determines and meets needs
  • Seeks positive experience and outcomes
  • Completes all training and development requirements and participates in continuing education opportunities
  • Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
  • Shares responsibilities for maintaining adequate supplies and equipment
  • Maintains general upkeep of work area and maintains a safe environment
  • Observes and addresses potential environmental hazards and risks
  • Maintains and promotes professionalism
  • Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
  • Adheres to Chickasaw Nation dress code standards
  • May provide break coverage for others as assigned
  • May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
  • Maintains files, logs, and records
  • Maintains confidentiality, security, and integrity of data and information
  • Ensures employees and resources complete assigned training and development
  • Maintain knowledge of and enforce all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
  • Mentors, coaches, develops and assists in training in assigned area
  • Assigns, reviews, monitors and ensures performance of assigned staff for area of responsibility
  • Participates in candidate selection process
  • Assigns tasks and responsibilities of assigned staff
  • Reviews and documents work effectiveness of assigned staff
  • Coaches and corrects assigned staff through performance deficiencies
  • Observes and documents work behaviors of assigned staff
  • Ensures cooperative and respectful work relationship of assigned staff including interpersonal training and resolving internal issues
  • Ensures compliance with all laws, rules, regulations, policies, procedures and guidelines for assigned work area
  • All other duties as assigned

Competencies:

Essential:
  • Follow instructions, both written and oral
  • Adhere to all scheduling and attendance requirements
  • Honesty, truthfulness, reliability, accountability
  • Read, understand and apply regulations and policies
  • Communicates verbally with team, departments, guests and management


Skills:

Essential:
  • Must be familiar with the MS Office Suite of products


Experience:


Nonessential:
  • No prior experience required.

Education:

Essential:
  • Masters Degree in directly related field

Credentials:

Essential:
  • Pass general background check
  • Standard Driver's License

Nonessential:
  • Licensed Alcohol and Drug Counselor
  • Licensed Behavioral Practitioner
  • Licensed Clinical Social Worker
  • Licensed Marriage and Family Therapist
  • Licensed Master Social Worker
  • Licensed Professional Counselor

Working Conditions:

Essential:
  • Hospital or Clinic
  • May be required to assist individuals who are emotionally disturbed
  • Pass pre-employment drug test
  • Frequently lift and or carry up to 25 lbs
  • May be on-call
  • Travel is primarily within Chickasaw Nation boundaries
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Estimate Salary for Program Manager in Pauls Valley, OK
$141,958 (Medium)
$121,272 (25th)
$162,645 (75th)
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