Job Posting for Program Manager at the Chickasaw Nation
Program Manager - 8596
Pauls Valley, OK | Full Time
Posted today | Apply before May 30, 2024
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Description
We are currently looking for a Full Time Program Manager to join our Residential Services Program Team team located at the Aalhakoffichi' Adolescent Transitional Living Facility.
Summary:
Oversees medical family therapy services by seeking continuous improvement of clinical services and collaborating with providers and Medical Family Therapy leadership to comprehensively care for patients.
Responsibilities:
Provides family, couple, individual and group therapies as needed
Implements empirically validated measurements into therapeutic practice to assess for client progress in therapy and to measure overall therapeutic effectiveness with clients
Collaborates with other professionals to ensure for appropriate care of clients
Assists in ongoing initiatives to build and maintain referrals for services
Provides licensing supervision for license candidates and supervisees
Conducts diagnostic screenings and assessments
Serves as a resource to other medical professionals in the Chickasaw Nation regarding mental health topics
Ensures all audits, reports and other operational communications are accurate and timely
Completes a variety of standard and ad hoc reports as required
Assists staff with accomplishing goals
Ensures staff stays in assigned areas
Investigates and resolves discrepancies
Resolves minor employee concerns
Communicates area performance and operational information to line of support
Approves/denies time off requests
Provides first class customer service - courteous and helpful to all internal and external customer types
Answers questions in a courteous and professional manner
Partners with internal and external services as needed to ensure appropriate referral is made
Greets and engages with a smile
Determines and meets needs
Seeks positive experience and outcomes
Completes all training and development requirements and participates in continuing education opportunities
Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
Shares responsibilities for maintaining adequate supplies and equipment
Maintains general upkeep of work area and maintains a safe environment
Observes and addresses potential environmental hazards and risks
Maintains and promotes professionalism
Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
Adheres to Chickasaw Nation dress code standards
May provide break coverage for others as assigned
May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
Maintains files, logs, and records
Maintains confidentiality, security, and integrity of data and information
Ensures employees and resources complete assigned training and development
Maintain knowledge of and enforce all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
Mentors, coaches, develops and assists in training in assigned area
Assigns, reviews, monitors and ensures performance of assigned staff for area of responsibility
Participates in candidate selection process
Assigns tasks and responsibilities of assigned staff
Reviews and documents work effectiveness of assigned staff
Coaches and corrects assigned staff through performance deficiencies
Observes and documents work behaviors of assigned staff
Ensures cooperative and respectful work relationship of assigned staff including interpersonal training and resolving internal issues
Ensures compliance with all laws, rules, regulations, policies, procedures and guidelines for assigned work area
All other duties as assigned
Competencies:
Essential:
Follow instructions, both written and oral
Adhere to all scheduling and attendance requirements
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