Receptionist

PRIMARY JOB FUNCTION(S):

• Serves as receptionist operating multi-line switchboard
• Interacts with program participants and the general public.
• Communicates effectively orally with all levels of staff within the organization.
• Greets all visitors courteously, determines their needs and directs them to proper person and/or destination.
• Sorts and distributes mail.
• Responsible for guiding applicants through the application process or directing them to the appropriate place.
• May be involved with greeting, directing, and organizing paperwork for each orientation group.
• Provides support to other administrative assistants if/when needed.
• Displays the highest ethical and professional behavior and demonstrates the ability to maintain confidentiality.
• Is a positive role model for individuals served and Agency staff.
• Contributes to a work atmosphere in a manner which is positive, enthusiastic, respectful, and courteous.
• Uses technology for the completion of specified job duties.
• Attends work regularly according to assigned work schedule and in accordance with Agency policy.
• Attends and participates with in-service training, staff meetings and other activities to facilitate professional development.
• Works cooperatively with others including all staff, supervisors, administrators, co-workers, individuals served, community professionals, customers, vendors and the public.
• Follows instructions and abides by Agency policies and procedures.
• Assumes other duties, responsibilities and special projects as needed.

SECONDARY FUNCTION(S):

• May take messages and is responsible for seeing that messages are delivered in a timely manner.
• Works cooperatively and effectively with Agency volunteers maximizing the volunteers- experience while meeting the needs of individuals served and the programs.

REQUIREMENTS:

EDUCATION: High school diploma or certificate program.

EXPERIENCE: Preferably one year experience in receptionist type work. Knowledge of the English language and basic arithmetic. Ability to meet and greet the public. Ability to earn respect and confidence of Chimes staff. Human relations skills to deal effectively with visitors/customers in person or on the phone.

NOTE: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified above under Education and Experience.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)