Insurance/Billing Assistant

Insurance Specialist

The Chiro Place is looking for only the best to join our TEAM!! If you are looking for a position with a company where you matter and the work you do can change someone’s life, this is the place for you! We are looking for friendly, driven, hardworking, fantastic individuals with excellent multitasking and communication skills. Must be able to work in a fast-paced environment with a goal of accomplishing all tasks assigned and fulfilling job requirements. Must have basic understanding of insurance verification and application needs. Must be able to explain benefits and coverage to patients and answer any insurance related questions. This job simply involves contacting insurance companies on claims sent in if there is a discrepancy in payment. Working on claims that need to be changed to be sent in for reimbursement. The Insurance Specialist performs detailed insurance benefit verifications while effectively communicating with patients/families, physicians, and third-party payers.

Essential Functions

• Verifying insurances and writing up/ determining patient financial responsibilities.
• Obtain/ confirm patient responsibility via researching payer coverage criteria and any required prior authorization requirements.
• Complete any authorization requirements within scope or get with doctor to complete
• Track all patients currently under care authorizations to assist doctors/ clinic with any submission needs
• Track tasks, review reports for accuracy and completeness, prepare and send insurance benefit verification results to healthcare providers on deadline.
• Assist with Reporting and resolving any payer delays/challenges and/or escalated complaints

• Provide excellent customer service to clients and clinics, answering inquiries and resolving issues related to insurance policies
• Strong customer service skills with the ability to effectively communicate and build rapport with clients and clinics/ team members
• Maintain strong Knowledge of insurance policies, benefits administration, and industry regulations
• Maintain and exude Excellent problem-solving and decision-making abilities
• Proficient in using computer systems and software for data entry and record keeping
• Detail-oriented with strong organizational skills to manage multiple tasks and prioritize workload

Note: This job description is a general overview of the responsibilities and skills required for the Insurance Specialist position. Additional duties may be assigned as needed.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• Office

Ability to Relocate:

• Olive Branch, MS 38654: Relocate before starting work (Required)

Work Location: In person