What are the responsibilities and job description for the Assistant Manager position at The Chocolat Bar?
The Chocolat Bar is looking for a high energy, positive and creative person who can work well under pressure and can proactively address what needs to be done, and who LOVES chocolate and want to share their love with everyone who comes in our shop! We offer reasonable hours, happy customers (who doesn't love chocolate!?!), and smelling like chocolate! Come be part of an incredible team!
Duties and Responsibilities
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*Ensure guests are provided proactive and friendly customer service *Be enthusiastically knowledgeable about the products *Manage guest flow in Front of House during busy times *Assist in managing special orders and client relations *Assist in managing corporate emails *Ensure display cases are properly stocked and cleaned *Ensure display racks are properly stocked and merchandised *Ensure front of house area is clean and supplies are properly stocked *Coordinate with Production on all relevant information that may impact stock or special orders *Collaborate with Owner to change merchandising and products as appropriate seasonally *Assist with training new front of house staff *Manage scheduling of front of house staff *Ensure that front of house staff is communicated to with all company policies and procedures *Assist Owner with recruiting and hiring new front of house staff *Assist Owner with planning, managing and executing special events *May assist with Production or Shipping as needed
Required Skills
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*Excellent customer service skills *Retail merchandising experience *Ability to keep a positive work environment *Ability to work in a fast-paced environment *Ability to stand and walk during entire shift, including using stairs *Able to use computer-based POS system *Experienced with Microsoft Suite (Word, Excel, Outlook) *Be professional in attitude, work well in a team atmosphere, and treat others with respect
We look forward to hearing from you!
Available shifts and compensation: We have available shifts all days of the week. Compensation is $12.00 - $16.00/hour.
About The Chocolat Bar: The best artisan chocolate shop in Boise! We make everything by hand - chocolates, caramels, truffles, even the shortbread cookies we dip in chocolate! We have been a downtown Boise favorite for over 17 years.
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