Epic MyChart Analyst

Summary:

The Epic Application Development Analyst will primarily be responsible for developing, supporting and maintaining the Epic MyChart application. Qualified candidates must be certified in the Epic MyChart module.  Additional experience with other Epic core applications is preferred.

Analyst will participate in the planning, building and testing needed with Epic system updates. This includes working on break-fixes, special updates, optimizations, software release notes & any other system required enhancement. The analyst will also assist with completing assigned deliverables related to strategic technology initiatives as well as contribute to material for end-user training. Desired candidate should possess strong analytical skills and have experience working with clinical staff and other business end-users.

Responsibilities:

• Lead medium to large complexity Epic build projects

• Participate in application on-call rotating coverage as required

• Coordinate application support with other information technology teams

• Implement changes using documented standard operating procedures

• Act as a technology subject matter expert clearly communicating concepts between and across different audiences

• Ensure tasks are documented, managed, and updated appropriately to reflect accurate project status

• Research issues and use independent analysis and judgment to produce solutions

• Participate in and facilitate cross-team meetings and maintain appropriate meeting records

• Partner and establish rapport with clinical staff to implement Epic enhancements

• Serve as the application expert for the scope and integration of third party vendors within Epic and impact across other applications

• Provide mentorship to other employees new to the application or to the team

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Business Administration, Management Systems, Electronics Technology, Computer Engineering, Health Information Management or equivalent work experience

• Current certification and work experience with Epic MyChart module required

• Two to five years of progressively responsible Epic application work needed

• Experience with Tyto or Epic video client preferred

• Experience with 2 or more major Epic upgrades or implementations highly preferred

• Excellent written, oral, instructional, presentation, and interpersonal skills focused on motivation and positive attitude

• Knowledge of Epic software as well as other information systems, clinical software, and computer applications used in a health care setting

• Understanding of Epic build change management process (CAB)

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.