Hotel Night Auditor

Job Summary:
We are seeking a detail-oriented and customer-focused Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions and providing exceptional guest service during the overnight shift.

Responsibilities:
- Perform nightly audits to verify the accuracy of guest accounts and financial transactions
- Prepare and distribute daily reports to management
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Assist with check-in and check-out procedures as needed
- Maintain a safe and secure environment for guests by following hotel policies and procedures
- Collaborate with other hotel departments to ensure seamless operations during the overnight shift

Experience:
- Previous experience preferred
- Strong knowledge of hotel operations, including night audit procedures is beneficial
- Excellent guest relations skills with a focus on providing exceptional customer service
- Proficient in using hotel management software and computer systems
- Ability to handle multiple tasks simultaneously with attention to detail
- Strong communication skills, both verbal and written
- Professional phone etiquette

We offer competitive pay and benefits packages, including medical/dental/vision insurance, and 401K plans. Join our team of dedicated professionals committed to providing an outstanding guest experience.

Note: This position requires working overnight shifts, weekends and holidays.

If you meet the qualifications for this position and are interested in joining our team, please apply online through our website. Only qualified candidates will be contacted for further consideration. Thank you for your interest in the Night Auditor position.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Overnight shift

Work setting:

• In-person
• Resort

Education:

• High school or equivalent (Required)

Experience:

• Hotel experience: 1 year (Preferred)
• Computer skills: 1 year (Required)
• Customer service: 1 year (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Overnight Shift (Required)
• Night Shift (Preferred)

Ability to Commute:

• Plymouth, NH 03264 (Required)

Ability to Relocate:

• Plymouth, NH 03264: Relocate before starting work (Required)

Work Location: In person