What are the responsibilities and job description for the Dining Room Host/Hostess position at The Doubletree by Hilton Burlington?
The Doubletree by Hilton Burlington is Vermont’s largest hotel & conference center. Known as a premier location for meetings, events and travelers the Doubletree offers guests a quality experience when visiting Vermont. The hotel has recently completed a $16 million dollar renovation to include all 30,000 sq ft of event space, guest rooms, public areas and more! This is a unique opportunity to join a growing and seasoned hospitality team.
Why Join Us?
- Growth and development opportunities
- Benefits and perks that matter
- Teamwork, all day, every day!
- As Dining Room Host/Hostess, you’ll supervise food and beverage operations to ensuring quality service and standards are maintained to deliver a memorable guest experience. Always following government regulations concerning health, safety or other requirements.
- Your day to day:
- Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
- Train employees to make sure they deliver with compliance and to the standards we expect
- Guest Experience
- Make sure all food and beverage equipment is in operational condition and regularly cleaned
- Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
- Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction
Responsible Business
- What we need from you
- Some college and/or advanced training in food and beverage management
- 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience
- Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical setting:
- Bar
- Casual dining restaurant
Schedule:
- 8 hour shift
- Weekend availability
Work Location: In person
Job Type: Full-time
Pay: $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
Work Location: In person
