BHT Manager

Position Summary: 

This is a full time 1.0 FTE position. Working Monday through Friday, with weekend on call coverage as a part of the Leadership Team.

The BHT Manager functions as a member of the leadership team and is responsible for the overall functioning of the inpatient and residential Behavioral Health Technician (BHT) teams, ensuring that a therapeutic and recovery-oriented milieu is maintained.  The BHT Manager provides leadership, supervision, coaching, and role specific training to BHTs and BHT Supervisors, ensuring staff interactions and interventions with clients are consistent with the Accanto clinical philosophy and programming models as well as to general standards of professional behavior. The BHT Manager provides staff performance feedback, including annual performance evaluations, and supports ongoing skill development.  The BHT Manager collaborates with the Executive Director on department costs and operates within the established budget.

Duties and Responsibilities: 

• Oversees the provision and ensures the quality of services delivered by the BHT and BHT Supervisors, including but not limited to groups, meal support, and milieu management
• Provides supervision, training, and support to new and existing staff
• Provides supervision and oversight to BHT Supervisors
• Manages team by encouraging employee engagement, accountability, and development
• Participates in leadership meeting, treatment team, mini team, morning huddle
• Communicates with the clinical team regarding patient needs and behaviors, and maintains clinical documentation as needed
• Collaborates with a multi-disciplinary team of leaders to ensure the program and client goals are being met
• Participates in provision of meal support to clients during meals and meal outings, leads milieu activities, transports clients and supervises patient outings, and provides skills coaching when appropriate
• Coordinates unit activities and outings and orders related supplies in adherence with site budget
• Assists clients in crisis as needed, including providing skills coaching to clients
• Facilitates room and common area searches as needed
• Plans client outings and corresponding staffing needs
• Actively participates in the recruitment, interviewing, and onboarding of BHTs
• May provide CPI training (with appropriate certification) to staff as assigned
• Actively mentors staff, highlighting career paths, and encouraging ongoing staff development
• Ensures staff performance is consistent with their job description, Accanto Treatment Philosophy Accanto policies and procedures, and regulatory requirements. 
• Ensures clinically competent care delivery by observing BHT led groups, BHT / client interactions, and reviewing documentation
• Provides performance feedback and completes annual employee performance reviews
• Maintains employee timecards in payroll system, ensuring the correct hours are accounted for, overtime is managed, and paid time off requests are promptly addressed
• Creates or oversees creation of BHT schedules
• Manages PTO and other requests, ensuring appropriate coverage is maintained
• Provides BHT and BHT Supervisor backup coverage as needed
• Participates in scheduled supervision meetings and seeks supervision when needed
• Engages in self-evaluation process, seeking feedback regarding own practice, from clients, peers, professional colleagues, and others
• Participates in training to enhance knowledge of our client population and clinical practices 
• Supports implementation of company-wide and site-specific initiatives  
• Demonstrates commitment to clinical, operational, and fiscal responsibilities
• Demonstrates excellent clinical customer service using therapeutic communication skills to build strong client relationships and improve outcomes 
• Attends all required meetings  
• Completes all assigned mandatory trainings 
• Maintains at all times the confidentiality of proprietary information, which includes but is not limited to, trade secrets, sensitive company information, and generally any company information not made available to the public  
• Maintains at all times the confidentiality of former and current Emily Program and Veritas Collaborative clients’ protected health information, as directed by state and federal law, and Emily Program and Veritas Collaborative policy.  Additionally, maintain confidentiality in any position with access to employee personal information
• Drives clients, staff, and supplies in the company vehicle as needed 
• Weekend rotation on call duties 
• Performs other duties as assigned 

Qualifications: 

• Qualified BA or BS degree in psychology, social work or related health field required or relevant experience
• Must have a valid driver’s license and be authorized to drive. 

Workplace Requirements: 

• Sitting 70-75% and Standing 25-30%.  
• Bending, twisting, kneeling, stooping or crouching when appropriate, on occasion 
• Lift, carry, push or pull up to approx. 40 pounds (supplies, etc.)