Engagement Specialist
Job Posting for Engagement Specialist at The Fedcap Group
Essential Job Functions:
- Facilitate assigned tasks and projects in a timely manner, maximizing Members' skills, goals, engagement, and leadership.
- Plan and coordinate work to meet the needs of the Clubhouse and its Members.
- Attend outside meetings, speak to various groups, and visit other Clubhouses in an effort to give Chelton Loft visibility in the community and to share with and learn from other Clubhouse programs. Develop long and short-term strategic planning for Clubhouse work; support by keeping the work on task; and develop work in collaboration with Members, Staff, and Program Director. Lead Clubhouse's projects as needed and assigned.
- Participate in the Clubhouse's Transitional Employment Program (TE), which paid jobs for Members in the community. Develop and manage TE placements by developing relationships with employers, learning the job; training and supporting members on the job. As a Clubhouse worker, a priority is to provide TE job coverage whenever necessary.
- Generalist role includes employment, services, evening/weekend/holiday, and unit responsibilities while working to engage members in all aspects of Clubhouse operations. Provide coverage on a rotating basis for the evening, weekend, and holiday social activities.
- When needed to advocate, direct and model communication between members and service providers.
- Provide training and support to new Members, Staff, Interns, and Volunteers.
Education and Experience:
- Bachelor's or Master’s degree in social work, rehabilitation, counseling, or a related field is strongly preferred.
- A minimum of three (3) years of experience working in human services.
- Prior experience in a Psychosocial Clubhouse or other mental health community support program is preferred.
- Prior experience engaging women and men impacted by the criminal legal system is preferred.
- Flexibility and a belief in rehabilitation and recovery are essential.
- Bilingual Preferred (Spanish/French/Haitian Creole/Yoruba/ASL).
Knowledge, Skills, and Abilities:
- Demonstrable knowledge of
- the mission, vision, and goals of Fedcap Inc and The Fedcap Group and execution of relevant policies and procedures.
- excellent analytical skills; computer literate and highly proficient in Microsoft Office, including Excel or another database software.
- strong organizational, administration, presentation, and communication skills (both verbal and written).
- behavioral-based interviewing techniques .
- Demonstrable ability to
- Be sensitive to the needs of culturally and linguistically diverse employee and participant populations.
- reveal excellent emotional intelligence (EI) skills adequate to confront difficult emotional situations and the emotional responses of others .
- visualize the result and take quick, thoughtful, and decisive action.
- a daptable to change and/or work under potentially stressful situations.
- excellent communication, analytical and interpersonal skills
- make recommendations and decisions.
- demonstrate characteristics: outgoing, confident, and interested in being involved in improving the community.
Supervisory Responsibility :
This position has no direct reports.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Position Type/Expected Hours of Work:
This is a full-time position; hours will be determined by your supervisor.
Travel:
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
Fedcap Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.
#FEDCAPREHAB
In 1935, Fedcap Rehabilitation Services was founded by three men in NYC who had sustained injuries in WWI and literally changed the world for people with physical disabilities. It now provides an array of services to youth and adults helping thousands each year graduate from high school, obtain vocational certification or a college degree, become work ready, obtain meaningful employment and achieve long term economic well-being.
Renamed The Fedcap Group in 2018, Fedcap Rehabilitation Services continues to be a trailblazer in providing opportunities for people with challenges and disabilities and their families.
Website: www.fedcap.org
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