What are the responsibilities and job description for the IT Support Technician position at The Fountain Group?
Job Details
Title: IT Support Technician
Location: Boston, MA
Starting Pay: $27/hr
JOB DESCRIPTION
- Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations.
- Installs, configures, and troubleshoots server and non-desktop computer hardware, software, systems, and other resources in a data center or other centralized computer network setting.
- Maintains access control, data integrity, and file system security for the computer/data center environment.
- Monitors, tracks, and records system performance and utilization metrics.
- Communicates highly technical information to both technical and nontechnical personnel.
- Recommends process, hardware, and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency.
- May participate in development of information technology and infrastructure projects.
- May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
- May include company-wide, web-enabled solutions.
Salary : $27
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