What are the responsibilities and job description for the Engineering Technical Assistant - UK position at The GLI Group?
Engineering - Engineering Technical Assistant - UKBangor, North Wales
Gaming Laboratories International is a world leader in testing gaming devices and online systems standards in the gaming, wagering and lottery industries. We have established an incomparable team of highly trained, hand-picked experts to deliver world-class services to the global gaming industry.
The Engineering Technical Assistant (ETA) contributes meaningful work to projects and supports the Digital gaming team. The ETA creates and follows processes to consistently execute, and they coordinate with all team members to ensure consistent and timely deliverables.
What You Will Accomplish Here…
The Engineering Technical Assistant will review specific areas of work performed by Test Technicians and Test Engineers. This involves proofreading and conducting related research to ensure our clients receive accurate certifications. The Engineering Technical Assistant also performs limited tasks traditionally done by those doing the testing.We are searching for someone who is passionate about accuracy and quality to help support the Engineering business strategies.
Responsibilities include, but not limited to:
Ensuring Accuracy and Consistency
Performing Incoming reviews on files and transfers with minimal interaction or support
Verifying all submitted materials are accurate and complete, and creating submissions and file setup as needed
Creating and modifying game and component descriptions as needed
Creating and modifying jurisdictional deliverables as needed
Performing Outgoing reviews on files and transfers with minimal interaction or support
Performing Database, Protrack, GPS, and JIRA updates as needed
Creating organized Statements of Work templates and deliver professional email estimates to fixed price clients
Providing organized templates for standard complexity timeline estimates and project costs
Providing Support
Providing feedback to managers on quality issues
Working closely with teams to identify common mistakes, areas for improvement, and efficiencies in process
Running reports for manager as requested
Monitoring target dates for others’ queues and alerting as requested
Providing updates to Engineering team for regulatory specifics, QA / departmental updates, and how to handle internal process changes
Required Education, Experience, and Skills:
Proficiency in Microsoft Word and Excel is required
Must have adequate skill, expertise, and knowledge to perform tasks within the acceptable level of quality
Continuing Education and development of skills and abilities preferred
Must have high degree of integrity and trust
Ability to be forward-thinking to automate process and procedures
Ability to manage own assignments and ask for support as needed
Ability to articulate and communicate deficiencies found in review to engineers, in both written and verbal form
Ability to organize data and thoughts succinctly to technical teams
Must have the ability to effectively communicate, both orally and in writing, with internal and external parties
Must have the ability to handle and organize multiple projects and deadlines
Must demonstrate a high degree of attention to quality, details, and correctness
Available to work full-time 37.5 hours weekly
Gaming Laboratories International (GLI) is a gaming services company. Any of our employees may be required to obtain a gaming license within one or all gaming jurisdictions. If you are requested by GLI to obtain a gaming license, your continued employment may be contingent on your ability to obtain that gaming license.
This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related task and responsibilities than those stated above.
GLI is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identi
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