What are the responsibilities and job description for the Customer Service Associate- Fastop North Beach position at The Gott Company?
We pride ourselves on the customer experience. As a store associate, you will be instrumental in ensuring our visitors enjoy their time with us. With a clean store, stocked shelves, and first-rate customer service, you will be responsible for making sure we continually put our best foot forward.
Fastop, an important part of the Gott Company, is a chain of convince stores that have serviced the communities of Southern Maryland for nearly 3 decades. Our parent company, The Gott Company, is a third-generation family-owned business. We have been in the fuel distribution business in Southern Maryland since 1945, and we were the first heating oil company in our area to expand into the propane business. We also serve numerous dealer locations with their wholesale fuels.
Why Us?
- Welcome customers with a friendly smile, open attitude, and a desire to help
- Take pride in having a clean store by maintaining the bathrooms, sweeping and mopping, cleaning all surface areas, removing trash both inside and outside the store, wiping down the gas pumps and other general cleaning tasks
- Keep the shelves full by restocking items quickly and efficiently
- Ensure a smooth check out process through use of the cash register
- Suggestive selling and engagement with customers
- Selling and enrolling patrons into our coffee club membership
- Utilize non-customer facing time to execute other assigned tasks
- Cross trained and utilized as backup to all general tasks in the store
- Uphold all company safety and quality guidelines
Fastop, an important part of the Gott Company, is a chain of convince stores that have serviced the communities of Southern Maryland for nearly 3 decades. Our parent company, The Gott Company, is a third-generation family-owned business. We have been in the fuel distribution business in Southern Maryland since 1945, and we were the first heating oil company in our area to expand into the propane business. We also serve numerous dealer locations with their wholesale fuels.
Why Us?
- Advancement- We are proud to say that the majority of our leadership team members came up through the staff. With multiple locations and continued growth, we love giving the opportunity to advance to those who will cease it!!
- Employee Referrals- Talent knows talent!!! We want to reward those who bring great people to the team. That is why we give a one-time bonus to anyone who refers an employee!
- Benefits for Full Time employees- We want to take care of you, and your families!! Full-Time eligible employees have access to a wide range of benefits, including health, dental, vacation and sick time, 401K, holiday pay, and more!
- Ability to do general math skills, such as adding simple numbers and counting out money
- Ability to lift and carry 25 lbs
- Ability to stand and walk for long periods of time, up to 10 hours
- Ability to execute the physical demands of the role, including constant reaching above shoulder, stooping, swatting, bending at the waist, kneeling, pushing or pulling
- Ability to execute small repetitive motor functions consistent with using a computer or cash register over extended periods of time
- Must have reliable transportation
- Must be at least 16 years old
- Ability to work overtime if needed
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