F&B Supervisor

Job Overview: Supervise restaurant staff in the delivery of optimal customer service to promote positive guest experiences and ensure all cleanliness and service expectations are met.

Responsibilities and Duties:

• Maintain an orderly restaurant by ensuring cleanliness, staffing and service is properly executed.
• Attend to guest’s needs and provide positive solutions while maintaining a high level of service.
• Train all employees in the performance of their duties.
• Ensure side work and cleaning is completed daily.
• Schedule within the budget guidelines.
• Knowledgeable of Health regulations.
• Prepare and oversees special events within the restaurant to include but not limited to large party dining meetings/celebrations and scheduled discounted events such as a routine happy hour.
• Place sales in the register system and must be able to troubleshoot program issues.
• Ensure room service food is delivered timely and all trays are removed from hallways.
• Other duties as assigned by management.

Specific Job Knowledge and Skills:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Mathematical skills and considerable skill in the use of a calculator to prepare calculations without error.

• Ability to access and accurately input information using a moderately complex computer system.
• Ability to grasp, lift and/or carry or otherwise move packages weighing a maximum of 30 lbs.
• Ability to read, listen, and communicate in English both verbally and in writing.
• Ability to walk, stand, sit, and perform essential functions continuously for a maximum of 8 hours.
• Hearing and visual ability necessary to read and analyze reports and data.

Other Expectations:

• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays.
• All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
• Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
• Complies with health and safety rules, regulations and procedures to maintain a safe environment.

Job Type: Full-time

Pay: Up to $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Physical setting:

• Casual dining restaurant
• Fast casual restaurant

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Winter Garden, FL 34787: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Work Location: One location