Community Manager (Lease Up)

Description

Job Scope:

The Community Manager is accountable for all property operations.  The purpose of the Community Manager is to effectively manage and coordinate team members, activities and available resources in order to accomplish property objectives as set forth by the Regional Manager.  These objectives will include maximizing property values and maintenance of the property’s mechanical systems.  

We are looking for a Community Manager for a property called Cassidy on Canal - a 33-story, 343-unit Class A rental tower at 350 N. Canal St. in Chicago’s Fulton River District.

Duties and Responsibilities:

• Conduct all business in accordance with The Habitat Company’s policies and procedures, fair housing,
• Americans with Disabilities Act and all other laws pertaining to residential units as well as all employment laws

Fiscal/Financial 

• In conjunction with the Regional Manager, the Community Manager will assist in formulation of budgets for each upcoming calendar year and is responsible for staying within the established budget guidelines throughout the year
• Insure that all assessments and other income are collected when due, and posted in a timely manner; in addition to ensuring that all bank deposits are made immediately and deposits are reported to the Corporate Office on a daily basis
• Constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance; responsible for approving and submitting all invoices to Corporate Office for payment

Administrative/Office 

• Maintains records on all aspects of management activity on a daily, weekly and monthly basis, submits required reports to Corporate Office on a weekly and monthly basis
• Ensures that leases are being executed properly
• Purchases office supplies within established budgeted guidelines
• Payroll and invoice processing

Resident Relations

• Maintain positive customer service attitude
• Initiate and implement policies/procedures to maintain owner’s/resident’s communication, i.e. complaints, service requests

Safety 

• Reports all liability and community incidents to the Corporate Office immediately; ensures that all worker’s compensation claims are reported and proper paperwork is completed
• Prepares and maintains all emergency procedures and plans

General 

• Performs any additional duties or tasks as assigned by the Regional Manager
• Dispute resolution/rules enforcement

Personnel 

• Hires, terminates, trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned community; this includes new employee indoctrination, annual performance reviews, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines
• Conducts on-going training with office staff, i.e. paperwork, workplace safety, and any other type of training that may be needed on a daily basis
• Maintains accurate payroll records as required by the Company

Qualifications

Skills and Qualifications:

• Must have background in supervision and successful track record of accomplishment

• Must have both physical and fiscal building knowledge.

• Must have a license to rent apartments in Illinois