Call center agent

Sales Associate - ST10JN

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies.

Working here means having every opportunity to achieve your goals and to help others accomplish theirs, too. Join our team as we help shape the future.

We are currently hiring for the following schedule :

Start Date : August 12th, 2024

Training Hours : Monday - Friday 9 : 30 am - 6 : 00 pm Eastern Time

Candidates within 25 miles of our San Antonio, TX and Hartford, CT offices must be able to accommodate a hybrid work arrangement of Tuesdays, Wednesdays, and Thursdays in-office.

Post Training Hours :

Remote - Work from Home

• Monday - Friday 11 : 30 am - 8 : 00 pm local time & every other Saturday 9 : 30 am - 6 : 00 pm Eastern Time
• You will receive Wednesday off when you work on Saturday.
• You will receive a 5% Shift Differential for working every other Saturday after training.
• You will receive an additional 5% Shift Differential for working until 8 : 00 pm local time after training.

Hybrid (Within 25 miles of either TX or CT offices)

• Monday - Friday 9 : 30 am - 6 : 00 pm local time & every other Saturday 9 : 30 am-6 : 00 pm Eastern Time
• Tuesdays / Wednesdays / Thursdays in-office.
• You will receive Wednesday off when you work on Saturday.
• You will receive a 5% Shift Differential for working every other Saturday after training.

In addition to this opportunity, we also have the following group start dates planned (schedules may vary, dates subject to change) :

September 16th

As a teammate of The Hartford in the Personal Lines Direct Sales organization, you will provide insurance recommendations, quotes, and issue policies to individual consumers seeking automobile and home coverages across the United States.

The business includes AARP Automobile and Homeowners Insurance Program and has continued to serve members since 1984.

At The Hartford we are committed to a high level of ethics and integrity, where we place the customer at the center of everything we do.

Our team values open communication and maintains a positive, dynamic work environment that encourages collaboration and continuous improvement.

Our onboarding program is robust for preparing our teammates for success in the role. Leaders will coach and guide you toward achieving your career goals.

AS A SALES AGENT YOU WILL

• Provide insurance recommendations, quotes, and issue policies.
• Use a consultative approach to determine customer needs, build rapport, and provide solutions based on current products and service offerings.
• Utilize active listening and critical thinking skills to quickly analyze and clearly understand a specific request or customer need, and then leverage knowledge and resources to provide the appropriate solutions.
• Join an inbound sales team that promotes teamwork, collaboration, and continuous improvement.
• Be provided approximately 12 weeks of paid training, including preparation and sponsorship for your Personal Lines insurance exam if currently unlicensed.

Location(s) : Remote (Work from Home), Hartford, CT or San Antonio, TX (if within 25 miles of these office locations)

High speed broadband cable internet service with minimum upload / download speeds of 10Mbps / 100Mbps and your Internet provider supplied device is to be hardwired to the Hartford issued router and / or computer.

To confirm whether your Internet system has sufficient speeds, please visit from your personal computer.

This is a customer-facing role which requires your full attention with our customers. A distraction free environment is required.

WHAT WE ARE LOOKING FOR :

• Demonstrated background in sales, customer service, insurance, call center, retail, or a related field preferred.
• Resiliency and tenacity are a must, as well as a compelling sales aptitude and exceptional negotiation skills.
• Individuals who thrive in a fast-paced environment.
• High school diploma, College degree or equivalent work experience, and with at least one-year of sales experience.
• Candidate may be Bilingual and fluent in Spanish.

COMPENSATION :

• Competitive monthly sales incentive plan.
• Opportunities for career progression promotions within the sales role.
• 5% shift differential for working every other Saturday.
• Opportunity for 10% shift differential for working every Saturday after training.
• Opportunity for 10% language differential for Spanish-English Bilingual skills once trained, skill in role has been demonstrated and assessment of Spanish skill completed.

BENEFITS :

Our Company's success is due to our employees' dedication and passion for their work. They are our greatest asset. That's why we are committed to offering employees and their families a comprehensive benefits package and award-winning wellness programs.

By helping our employees achieve their full potential, we unlock our own.

Medical, Dental, Life and Disability Insurance - starts on first day of employment; Wealth Benefits to help you reach your financial goals;

401K, Employee Stock Purchase, Basic Life and AD&D Insurance.

• Generous paid time off program and paid volunteerism.
• Tuition Reimbursement, loan repayment program, company discounts and employee recognition programs.
• Wellness programs including EAP visits, free nutrition counseling, weight management programs, sleep improvement programs, fitness centers reimbursement, activity challenges and much more.
• Medical advocacy program to help employees receive the best care from highest quality providers.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.

The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.

The annualized base pay range for this role is :

$42,720 - $64,080

Equal Opportunity Employer / Females / Minorities / Veterans / Disability / Sexual Orientation / Gender Identity or Expression / Religion / Age

About Us Culture & Employee Insights Diversity, Equity and Inclusion Benefits

Last updated : 2024-06-26

Salary : $42,720 - $64,080