Client Services Assistant Manager

The Hibbert Group is a 141-year-old integrated marketing solutions provider of international scope, whose customers include many of the largest and most successful companies in the world. We support multiple industries and specialize in the Life Science, Semiconductor and Telecommunications verticals. We provide Database Services, Customer Engagement, Global Fulfillment, Life Sciences, Professional Services and Digital Solutions.

We are looking for a Client Services Assistant Manager to help manage the team and successfully implement the team goals and projects. The position is based out of our Corporate Center office in Trenton, NJ and will be working with our regulatory clients. Currently, this will be a hybrid position between working at home and in the office.

Responsibilities include but are not limited to:

• Assist in developing staff to maximize their ability to reach both company and personal goals.

• Provide backup and support to the manager and workload management to other team members.

• Assist in planning, coordinating, and managing daily activities of the team.

• Establish clear communication and workflows between the team and other departments in the company.

• Ensure seamless handoff from Sales to the team.

• Provide account activity status to multiple layers within and outside the company.

Qualifications:

· Some team lead or supervisory experience is needed.

· Experience working with Regulatory Clients is preferred.

· Strong project management skills.

· Effective conflict management skills.

· Strong organizational, communication, and problem-solving skills.

· Must be able to prioritize and work with multiple deadlines.

· Associates or bachelor’s degree desired.

A family owned company, The Hibbert Group is employee focused and offers a competitive salary and benefits package including medical/dental insurance, 401K, training and education opportunities. EOE - m/f/d/v

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• What salary range are you looking for?

Education:

• Associate (Preferred)

Experience:

• Supervisory: 1 year (Preferred)

Work Location: One location