What are the responsibilities and job description for the HDMS MEASURE TECH PD position at The Home Depot?
Position Purpose:
The Measure Technician works independently in a traveling field role in support of Home Depot's Measurement Services center. The Technician's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales, product inquiry, taking on-site home measurements, and coordinating installations in conjunction with the Measurement Services center. The position is also directly responsible for providing a positive customer experience, accurate measurements, entering and transmitting measurements by a CAD tablet and various related department goals.
Major Tasks, Responsibilities & Key Accountabilities:
90% Customer Service - Providing customer service by assessing customer needs, communicating with customers and conducting home measures
10% Measuring - Review and edit of drawings in tablet
Nature and Scope:
This Position reports to HMS Director of Operations
This Position has 0 Direct Reports
Environmental Job Requirements:
Environment:
4. Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Travel:
Typically requires overnight travel 5% to 20% of the time.
Additional Environmental Job Requirements:
The Measure Technician works independently in a traveling field role in support of Home Depot's Measurement Services center. The Technician's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales, product inquiry, taking on-site home measurements, and coordinating installations in conjunction with the Measurement Services center. The position is also directly responsible for providing a positive customer experience, accurate measurements, entering and transmitting measurements by a CAD tablet and various related department goals.
Major Tasks, Responsibilities & Key Accountabilities:
90% Customer Service - Providing customer service by assessing customer needs, communicating with customers and conducting home measures
10% Measuring - Review and edit of drawings in tablet
Nature and Scope:
This Position reports to HMS Director of Operations
This Position has 0 Direct Reports
Environmental Job Requirements:
Environment:
4. Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Travel:
Typically requires overnight travel 5% to 20% of the time.
Additional Environmental Job Requirements:
Standard Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Years of Relevant Work Experience:
0 years
Certifications & Licenses:
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Additional Qualifications:
Preferred Qualifications:
Knowledge, Skills, Abilities and Competencies:
- Decision Quality
- Tech Savvy
- Customer Focus
- Strategic Mindset
$21/hour - Starting pay may vary based on a number of factors, including but not limited to, position offered, location, and the individuals' knowledge, skills and ability.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Education Required:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Years of Relevant Work Experience:
0 years
Certifications & Licenses:
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
Additional Qualifications:
Preferred Qualifications:
Knowledge, Skills, Abilities and Competencies:
- Decision Quality
- Tech Savvy
- Customer Focus
- Strategic Mindset
$21/hour - Starting pay may vary based on a number of factors, including but not limited to, position offered, location, and the individuals' knowledge, skills and ability.
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