What are the responsibilities and job description for the Non-CDL Delivery Driver position at The Home Depot?
Position Purpose:
Key Responsibilities:
Direct Manager/Direct Reports:
Travel Requirements:
Physical Requirements:
Working Conditions:
Non-CDL driver associates are responsible for driving box trucks under 26,000 lbs. gross weight or smaller for the purpose of completing customer deliveries to their homes or businesses. Responsibilities include, but are not limited to: loading, unloading, lifting, and transporting merchandise in order to serve our customers. Associates will be required to interact with customers, warehouse leaders and associates, and store leaders and associates. Associates will also be expected to systemically update orders via a handheld device.
Key Responsibilities:
- 80% Driving and delivering product to our customers - TASKS (associated w/ responsibility above):
- Drive a non-CDL vehicle (box trucks under 26,000 lbs. gross weight or smaller) on local routes; Communicate delivery updates to customers and stores; Load the truck in an efficient manner for unload and confirm customer orders; Climb in and out of delivery cab to accommodate customer deliveries throughout the day; Perform overtime as required to accomplish deliveries and maintain customer satisfaction
- 20% Systemically updating the status of orders - Ensure all systemic updates to orders are accurately and timely entered into handheld device
Direct Manager/Direct Reports:
- This Position typically reports to Home Depot DC Transportation Manager, Transportation Supervisor, MDO Manager, or Warehouse Manager
- This Position has 0 Direct Reports
Travel Requirements:
- Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Preferred Qualifications:
Minimum Education:
Preferred Education:
Minimum Years of Work Experience:
Preferred Years of Work Experience:
Minimum Leadership Experience:
Preferred Leadership Experience:
Certifications:
Competencies:
- Must be legally permitted to work in the United States.
- Must be 21 years of age or older
- Valid, active Driver's License
- Clean Motor Vehicle Record
- Ability to load and unload heavy items up to 70 lbs.
- Must pass DOT physical, criminal check and drug screen
- Provide Customer Satisfaction Postcard to customer after completion of delivery and thank them for being a Home Depot customer
- Must be familiar with local and surrounding areas
- Ability to read a GPS and follow directions
Preferred Qualifications:
- 1 year of previous delivery driver experience preferred
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 1
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Action Oriented
- Courage
- Manages Ambiguity
- Nimble Learning
- Collaborates
- Situational Adaptability
- Communicates Effectively
- Customer Focus
- As a non-CDL Driver, you must be a team player with excellent customer service skills and the commitment to succeed. Qualified candidates are self-motivated, responsible, highly organized, and able to multitask in a fast-paced and constantly changing environment
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