Development Coordinator

WHO WE ARE

The Humane League (THL) is a global nonprofit ending the abuse of animals raised for food. THL fosters a high-energy culture of teamwork and mission-driven problem solving, and we have earned recognition as Top Charity from Animal Charity Evaluators for all of their rating periods. Over the past few years, we've grown to a staff of 100 talented individuals dispersed across the country and around the world. At THL, how animals are treated in the food system is at the forefront of our everyday work. As such, many of our staff are vegan by personal choice, and all of our THL-hosted events offer fully vegan menus. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

YOUR OPPORTUNITY

As Development Coordinator at THL, you will play a pivotal role in creating a positive giving experience for all THL donors and retaining their support for our mission—to end the abuse of animals raised for food.

You will regularly contribute to various donor relations initiatives through effective administrative and project management support, and you'll step into the role of "donor concierge" from time to time, interacting directly with donors to answer their questions and provide support. You are a great candidate for this role if you are a highly organized thinker with excellent attention to detail, confidence in working with large volumes of data, and enthusiasm for delivering exceptional donor care. This position reports directly to the Associate Director of Donor Care.

This is a full-time, remote position. This position provides the opportunity for optional domestic travel for team retreats, equivalent to approximately 2 week-long trips per year.

We will be holding a webinar on Wednesdsay, May 29th at 5:00pm PT/6:00pm MT/7:00pm CT/8:00pm ET for you to find out more about the role and ask any questions you may have. The webinar will be hosted by Cara Schwalbach, Senior Events and Engagement Lead and Caroline Mills, Associate Vice President of Donor Relations. If you're interested, please register here. As a webinar, you'll only be able to see the presenter and not others watching. The webinar will be recorded and available here on our job posting by May 30th.

This position will close on Thursday, May 30th, 2024 at 3:00pm PDT/4:00pm MDT/5:00pm CDT/6:00pm EDT. Late applications will not be accepted; if you are experiencing technical issues, please contact careers@thehumaneleague.org prior to the deadline. Please submit applications and all supporting documents in English.

CORE RESPONSIBILITIES

Database Management & Gift Acknowledgements

• Maintain detailed, accurate, and legally compliant donor records in EveryAction (THL's donor database), including up-to-date contact details, recognition preferences, and communication preferences
• Manage customized gift acknowledgements, including those for Donor Advised Funds, gifts of stock, restricted gifts, and others
• Support the Senior Development Operations Specialist in managing bulk data imports
• Support data entry and acknowledgements for employee giving, matching gifts, and third-party online donations
• Manage select email automations related to stewardship in EveryAction
• As needed, support the Senior Development Operations Specialist in entering gifts into EveryAction, depositing donations via remote scanning, and coordinating with THL's Finance team and other Development staff to ensure proper tracking and acknowledgement
  
  

Administrative Support

• Provide the Donor Relations team with detailed donor and contribution reports to support various fundraising and engagement initiatives
• Build distribution lists and manage team-wide list reviews for both digital and mailed engagement touchpoints
• Support the Donor Relations team in tracking due dates and deliverables for grant agreements and fundraising contracts
• Manage the annual application for participation in the Combined Federal Campaign and organize all staff members involved in this process to ensure its timely completion
  
  

Donor Relations Support

• Conduct research on donors to identify prospects for recommended assignment to a mid-level or major gift portfolio or for legacy gift prospecting
• Serve as a "concierge" for donors, when needed, providing high-quality donor care and answering questions via phone and/or email
• Stay current on The Humane League's programs and theory of change to effectively articulate our mission and represent our work to supporters
  
  

REQUIRED SKILLS

• Data Management: Demonstrated knowledge of and experience with relational databases (such as EveryAction).
• Technical Proficiency: Confidence in using software tools and systems (such as Google Workspace and Asana) for collaborative project management and data tracking. Ability to learn new platforms quickly and independently.
• Spreadsheet Savvy: Previous experience with Google Sheets and/or Excel. Ability to create and manage highly detailed spreadsheets and lead organized, collaborative work within these documents.
• Attention to Detail: Hyper-awareness of the little things. Highly attentive to inconsistency or inaccuracy, and takes initiative to look into and seek resolution of these issues.
• Reliability: Ability to safeguard confidential information and perform with a high level of discretion, professionalism, and integrity.
• Project Management: Demonstrated ability to balance multiple simultaneous projects, tasks, and deadlines. Uses planning and organization skills to structure and execute complex projects.
• Communication: Ability to write and speak clearly and effectively, and to interact with all staff, donors, volunteers, and the public in a positive, professional, and friendly manner.
  
  

Once your application has been reviewed, you will be notified via email with further details on the status of your application. If a candidate is moved forward, the interview process will be as follows:

• Phone Interview (via phone call)
• Work Simulation Exercise (completed remotely)
• First Interview (via video call)
• Final Interview (via video call)
• Reference Check
  
  

Each stage is expected to last a week on average. For full details of our recruitment process please review this document.

Compensation and Benefits

The compensation range for this role is $55,780 - $68,175 USD. At The Humane League, we believe in maintaining a fair and equitable work environment for all employees. As part of our commitment to transparency and equity, we recently implemented a job architecture framework, which levels all of our roles according to size and complexity, as well as a compensation step system, which allows us to account for an individual's total years of related experience when determining their compensation. In addition, we have adopted a no negotiation policy for salaries. To determine a job's level, we carefully consider a variety of factors, including a job's size and complexity, required experience, knowledge, and/or skills, internal comparability, and market data. To determine final compensation, experience will be measured by considering prior work in jobs or activities that are related to the role at THL. These new practices are aligned with our organizational values and will help us ensure we maintain clear, consistent, transparent, and equitable HR processes.

Employees enjoy full medical coverage, optional dental and vision packages, a 401(k) retirement plan, pet care & Rx discount plans, working from home, up to 16 weeks of paid parental leave for eligible employees, paid holidays, flexible vacation time, professional development, and the supportive environment at The Humane League!

Equal Employment Opportunity

The Humane League is committed to creating a diverse environment and is proud to be an equal opportunity employer. Women, people of color, people with disabilities, and veterans are strongly encouraged to apply. In compliance with laws and in furtherance of our commitment to fostering an environment that welcomes and embraces diversity, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

Accommodations

The Humane League is committed to working with and providing reasonable accommodations to individuals with disabilities. We trust individuals to self-identify and ask for the accommodations they need. An example of an accommodation might be extra time to complete a work simulation exercise, among many others. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete this form to let us know the nature of your request and your contact information.

AI Policy

We value original work and thought in the application process; with that being said, please refrain from using artificial intelligence to generate your responses. By submitting this application you agree to comply with this. Violations of this policy may result in being dismissed from the hiring process. If you need a reasonable accommodation to this policy, please see above for more information.