Communications Manager

The I'On Club is seeking a highly skilled and motivated Communications Manager to join our team! The I’On Club is a place where families come together to play, to be healthy, and to have fun. Situated within the beautiful I’On Community in Mt. Pleasant, the club offers best-in-class tennis, aquatics and fitness amenities, excellent food & beverage options, and a thriving social scene within an immaculately maintained facility. Our staff is committed to providing the best in personalized services and programs.... Come and become one of them!

Job Summary (Essential Functions)

Coordinates, oversees and/or executes the development and production of club’s newsletter and email communications, on-site marketing materials, press releases and other internal and external written communications, as well as manages social media accounts and oversees public and private-facing website content and updates. Works with Membership Director and Marketing Consultant to develop membership and sales materials and outreach.

Education and/or Experience

• Undergraduate degree in English, Communications, Liberal Arts or Graphic Design desirable.
• Two years of experience required in communications, public relations, marketing, or comparable industry.
• Social Media management and content creation experience required.
• Website content management experience preferred.
• Graphic design and photography experience preferred.

Job Knowledge, Core Competencies and Expectations

• Proficient with English grammar and possesses skills in news-style writing, feature writing, copywriting, proofreading and editing.
• Familiarity with computer graphics software, including In-Design, Illustrator, Photoshop, PowerPoint, Microsoft Publisher, Adobe Acrobat, and Canva.
• Experience with Excel and database programs.

Job Tasks/Duties

• Coordinates with department heads and other club staff that assist with the club’s newsletter content.
• Writes, composes, and edits all club newsletters items; collects, organizes and distributes newsletter on a timely basis; proofs contents for corrections and changes; responsible for design and layout of page format and design.
• Schedules advertisements with production deadlines; collects all camera-ready ads and rough layout with copy; routes all advertisement billing information to the Accounting Department.
• Recommends annual budget; monitors to ensure that communications and advertising revenues and expenses are within the established budget; implements corrective actions if necessary to assure that budget goals are met.
• Establishes and creates print materials for all aspects of the club, including new member and prospective member promotional pieces, menus, athletic tournament entries and in-house signage.
• Supervises development of the club’s communications program.
• Develops and coordinates the club’s publicity efforts.
• Monitors publicity received by the club.
• Manages all aspects of club social media channels, including content calendar, content creation, event pages, etc.
• Oversees all direct mailings, including composition, design and printing.
• Serves as managing editor of the employee newsletter.
• May take photos for use in club publications and social media.
• Distributes and tallies member surveys.
• Creates flyers, signs and promotional materials for displays and mailings.
• Works with department heads to determine web needs and updates.
• Maintains and promotes club’s website content and usage for members and staff.
• Responsible for the updates and accuracy of the calendar of events and e-mail blasts to members.
• Develops e-mail promotions and mailings with guidance from the Membership Director and other departments.
• Attends staff meetings.
• Uses social media to communicate with and advertise special events to members.
• Provides administrative support to Membership office and drafts correspondence to members and non-members as needed.
• Assists General Manager in recognizing member “life events;” orders flowers and prepares cards and memorial donations as appropriate and requested.
• Completes other special projects and assignments as directed by the Membership Director.

Physical Demands and Work Environment

• Must be able to reach, bend, stoop, stand and lift up to 40 pounds.
• Must be able to sit for prolonged periods of time.
• Moderate noise level in the work environment.
• Must be able to handle hot and cold interior and outdoor conditions.

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Supplemental pay types:

• Bonus opportunities

Ability to Relocate:

• Mount Pleasant, SC 29464: Relocate before starting work (Required)

Work Location: Hybrid remote in Mount Pleasant, SC 29464