Store Manager (Durable Medical Equipment)

Job Summary:

The Store Manager holding this position is responsible for management of day-to-day DME store operations. This includes maximizing store sales and profitability, managing expenses, ensuring that the store is optimally stocked and that all customers are provided with excellent customer service.

DME Store Manager:

• Responsible for driving profit in the store
• Directs employees in the performance of daily tasks
• Adheres to and implements all company policies and procedures
• Calls on key medical referral sources and maintains patient accounts
• Takes appropriate action to ensure that the company complies with applicable laws and regulations
• Ensures that the documentation required for reimbursement is secured in a timely manner
• Conducts physical inventory as required
• Monitors and controls the company assets at both the company location and in patient’s homes when necessary
• Develops and maintains a working knowledge of Tricare and Medicare insurance regulations
• Promote excellent customer service skills within the store
• Interviews and hires staff as needed with emphasis on recruiting best-qualified candidates
• Conducts in-service training for staff members at routine intervals on products, telephone techniques, or other relevant topics as necessary
• Establish and maintain employee work schedules
• Evaluates each employee annually and establishes goals for upcoming year
• Maintains all company manuals necessary for location operations
• Make bank deposits as required
• Perform other duties as needed

Qualifications Required:

• Bachelor’s Degree in Business or related or equivalent experience in Home/Durable Medical Equipment, Health Industry, or Retail
• Medical or Healthcare Industry experience
• Must be a strong communicator, have excellent written, presentation, oral communications and interpersonal skills.
• Must possess strong leadership skills, can motivate and influence others
• Fluently speak, read and write in English.

Preferred qualifications:

• Durable Medical Equipment experience
• 1-3 years’ supervisory experience
• 3 years’ experience in either Home Health Industry, nursing, respiratory therapist, or pharmacy technician.

Janz Medical Supply is an equal opportunity employer. www.janzmedicalsupply.com

Job Type: Full-time

Pay: $35,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• Associate (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $35,000 - $40,000