Aquatics Manager

About Us

Welcome to the Kartrite Resort & Waterpark, one of the countries most modern indoor waterparks. Located in the Catskills, this luxury lodge experience is the perfect adventure for families of all ages. We are looking for passionate, engaged team members to join us in creating an unforgettable experience for all of our guests. Apply today to learn more! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

The Aquatics Manager works closely with the aquatics team to realize the vision of the Director of Aquatics.  Aquatics Manager oversees the day to day operations of the waterpar,k resort entertainment, on site activities, and any administrative responsibilities related to the above. 

Responsibilities

• Recruit, hire, train (in coordination with HR Recruiter), schedule and evaluate aquatics crew.
• Constantly evaluate the existing program, making necessary changes and improvements. Provide for diversity and safety of participants.
• Increase attendance and awareness for activities by developing and displaying brochures, posters, showcases, etc. Ensure communication with Reservations, Sales and Front Desk regarding rates and dates.
• Accountable for ordering supplies and monitoring daily revenue and costs.
• Process time cards on a weekly basis.
• Adhere to budget.
• Monitor, evaluate, and assist interns.
• Perform other duties (administrative, budgetary, proposals, sales, etc.) as directed by Resort Experience Director or company policy.
• Provide a safe and fun environment for the guests by daily monitoring of the recreation attendants in regard to cleanliness and housekeeping of lobby, lounge, camp room, chairs, pool and pool deck, playground, and other outdoor play facilities.
• Ensure entrance to pool area restricted to guests and club members with ample towel supply available
• Rainy Day activities: Lead indoor activities during inclement weather or supervise recreation interns if on property.
• Convention/Group Activities: Assist in planning and leading Beach Olympics, Treasure Hunts, etc., for groups during their stay.  Concentrate on selling strategy/contract prior to groups’ arrivals (by letter, telephone--convention coordinators, etc.).
• Holiday/Special Event Activities: Plan, promote and implement activities for all holidays; create new special events.

Pay Rate: $58,000/yr

Qualifications

• College graduate with a degree in Recreation or Leisure Activities or have equivalent experience. 
• Must have excellent English oral and written communication skills and be able to establish a rapport with our guests, their children, club and staff members.
• Ellis Certification is required.
• Instructor license for 2 years.
• The ability to speak a foreign language will be considered to be a definite plus.

• Applicants should be in excellent physical condition, capable of bending, kneeling, climbing and easily lifting 50lbs.

• Strong computer skills required
• Strong organizational skills required
• Skilled in conflict resolution
• High energy
• Must be able to learn, adapt, and work in a fast paced environment
• Required to work weekends, holidays, day and evening shifts

 

Working Conditions:

 The majority of your working hours will be completed outside in varying temperatures and conditions including high heat and rain. 

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

 

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

                                                                                                                                

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.