Business Office Manager

Summary:

Responsible for the operations of the business office, including; accounts receivable, patient billing, accounts payable, payroll, central supply and Resident Trust Fund.

Qualifications:

Education:

• High school diploma or equivalent required.
• Associates degree in Business or Accounting fields and/or experience in business office operations in long-term care or healthcare field, preferred.

Experience:

• One or more years of experience in accounts receivable, collections or similar

Essential Functions:

• Sets up and maintains financial files for residents: billing, admission papers, state and Medicare reimbursement documents.
• Completes receipt records, posts deposits, runs cash receipts batch listings, researches, prepares and posts adjustments, calls in deposits, and enters census into HPAS daily.
• Coordinates and performs the collection of accounts receivable and past due accounts.
• Reviews payment policies and procedures with new admissions and their responsible parties.
• Prepares billing for agencies, Medicare, veterans, and other billing agents.
• Administers an reconciles resident trust accounts and petty cash.
• Prepares and submits corporate, Medicare and agency reports, ensures posting of ancillaries, and performs month-end close procedures.
• Performs other tasks as assigned.
• Essential physical demands (see description of essential physical demands)

Knowledge/Skills/Abilities:

• Knowledge of billing and collection practices and techniques.
• Ability to communicate effectively with residents and their family members, and at all levels of the organization.
• Ability to organize and prioritize to meet deadlines.
• Skilled in the use of computers and the Microsoft Office suite of applications.
• Ability to be flexible in work hours.
• Ability to be accurate, concise and detail oriented.
• Skilled in directing and motivating the workforce.